Ratings based on 138 Verified Reviews

3.0 out of 5
54% of guests recommend
3.3 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Mar 2020
1 out of 5
by A verified traveler

Avoid Avoid Avoid!!!!!!

Posted 6 Jan 2020 on Hotels
Avoid Avoid Avoid!!! Please listen to reviews! If you can live on toast in the morning and just chips at night then good luck to you as you have 0 section and never any Spanish food. Also unless you are all inclusive you cannot get any drinks at all including alcohol also if you want water for you room or heading out for day you have to pay. Decor extremely dated and rooms have carpet 0 heating or air con.
4 out of 5
by A verified traveler

Ok

Posted 26 Dec 2019 on Hotels
Is my 2nd time there. For th low price, is good.. But th walls have literally no insulation so can hear neighbohrs very well, th lifts are old, th breakfast is simple but Ok, but th coffee is not good from those machines.
1 out of 5
by A verified traveler

Posted 20 Nov 2019
Worst hotel I have ever been to. There is even an additional charge for TV remote control.
3 out of 5
by A verified traveler from UK

Posted 16 Nov 2019
The room was cleaned every day and the view was amazing from our balcony. The food was ok, but not always hot. There were no snacks throughout the day, only main meals in the restaurant. The staff were the most miserable and unhelpful staff I have ever come across in all the years that I have travelled. They were rude and complained about anyone being loud or enjoying themselves.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Nov 2019
5 out of 5
by A verified traveler

Would definitely stay here again

Posted 3 Oct 2019 on Hotels
A very pleasant stay, the lady at the check in desk specially was very helpful. Would definitely stay here again. Puerto de la Cruz is beautiful, much better than the South of the island, totally different vibe.
3 out of 5
by A verified traveler

Hotel with a miramar

Posted 22 Mar 2018 on Hotels
This was our 2nd stay at the Elegance Miramar as we liked its position on a ridge, overlooking the town and sea on one side with views of Mount Teide on the other (clouds permitting!). There are quite a few steps to get down to the town and it seems a lot more back up to the hotel ! Expect faded elegance in a lovely setting however, everything is clean and the staff friendly and helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Mar 2018 on Hotels
5 out of 5
by A verified traveler

Excellent stay in reasonably priced hotel

Posted 22 Feb 2018 on Hotels
Excellent stay in reasonably priced hotel. Both buffet breakfasts and dinner had very good choice and good food. Rooms were clean and staff were friendly and helpful. Would thoroughly recommend.
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