Ratings based on 986 Verified Reviews

4.0 out of 5
82% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Dec 2024
Great hotel. Perfect location.
Comment from Hotel Management
4 Dec 2024 by Alejandro Crespo, General Manager , Hotel Management
Dear Michelle,Thank you very much for your kind review.We hope to welcome you back again soon.Best regards,
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Excellent hotel across the board.
Comment from Hotel Management
4 Dec 2024 by Alejandro Crespo, General Manager , Hotel Management
Dear Gurprit,Thank you very much for giving us the highest rating, much appreciated.We hope to welcome you back again soon.Kind regards,
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Beautiful Hotel recently renovated fantastic food and staff
Comment from Hotel Management
28 Nov 2024 by Alejandro Crespo, General Manager , Hotel Management
Dear Deborah,Thank you very much for your kind comment and rating, much appreciated.We hope to welcome you back again soon.Best regards,
5 out of 5
by A verified traveler

Posted 1 Nov 2024
Great!
Comment from Hotel Management
5 Nov 2024 by Alejandro Crespo, General Manager , Hotel Management
Dear Nancy,Thank you very much for giving us the highest rating, much appreciated.We hope to welcome you back again soon.Kind regards,
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Alejandro Crespo, General Manager , Hotel Management
Dear DanielThank you for giving us the highest rating. We hope to welcome you back again soon.Kind regards,
3 out of 5
by A verified traveler

Posted 27 Sep 2024
The hotel was lovely, really clean & amazing location. Unfortunately the food offering is not great & although we were half board ended mostly eating out.
Comment from Hotel Management
30 Sep 2024 by Alejandro Crespo, General Manager , Hotel Management
Dear Katrina,Thank you for your review. We are sorry to read that our food offer hasnt met your expectations. We will do our best to improve this service.We hope to welcome you back on future visits to Tenerife.Best regards,
5 out of 5
by A verified traveler

Posted 21 Sep 2024
Great place to stay with no issues with the hotel and location
Comment from Hotel Management
23 Sep 2024 by Alejandro Crespo, General Manager, Hotel Management
Dear Chris,Thank you very much for your kind comment and for giving us the highest rating, much appreciated.We hope to welcome you back again soon.Best regards,
5 out of 5
by A verified traveler

Posted 19 Sep 2024
Comment from Hotel Management
20 Sep 2024 by Alejandro Crespo, General Manager, Hotel Management
Thanks for giving us the highest rating Trevor, much appreciated.We hope to welcome you back again soon.Kind regards,
4 out of 5
by A verified traveler

Posted 13 Sep 2024
Staff was very accommodating
Comment from Hotel Management
16 Sep 2024 by Alejandro Crespo, General Manager, Hotel Management
Dear Elie,Thank you so much for your kind words about our team. We are glad to read that their attention has been up to your expectations.We hope to have the pleasure of welcoming you back again soon.Best regards,
5 out of 5
by A verified traveler

Posted 6 Sep 2024
Spacious modern hotel, in the middle of everything, near to the beach a touch of luxury
Comment from Hotel Management
11 Sep 2024 by Alejandro Crespo, General Manager, Hotel Management
Dear Tracy,Thank you so much for your positive review. We hope to have the pleasure of welcoming you back again sometime soon.Best regards,