Ratings based on 53 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2019
The property has a lovely authentic feel and is beautifully maintained. Great attention to detail with everything you would need for a very comfortable stay.The hosts and staff were very helpful and the breakfast was delicious.
Comment from Hotel Management
21 Nov 2019 by nathalie, Hotel Management
Thank you very much for you comment...we hope see you soon
by A verified traveler
Posted 15 Nov 2019
Beautiful old hotel, full of character, lovely food in the restaurant
Comment from Hotel Management
18 Nov 2019 by nathalie, Hotel Management
Thank you very much for your comment. We hope see you soon
by A verified traveler
Posted 5 Aug 2019
Comment from Hotel Management
25 Aug 2019 by nathalie, Hotel Management
Merci pour votre notation !
Espérons vous revoir bientôt
by A verified traveler
Good value for money.
Posted 2 May 2018 on HotelsGreat little hotel in a beautiful old house. Rooms with en suite bath small but tastefully furnished. Restaurant very good with friendly staff. As we were leaving for the airport at 4am we were promised a packed breakfast, unfortunately, we never received one. Despite this, we would recommend the hotel.
Comment from Hotel Management
6 May 2018 by Nathalie et Yann, Hotel Management
Dear Madam and sir,
Thank you very for your comment, ti's always very important for us.
Sorry for the breakfast but we thought that it was at 5am and we had prepared the breakfast to take away at 4.30...sorry for this inconvenient.
We hope see you soon.
Best Regards
Recommended
for Couplesby A verified traveler from Cornwall
Superb hotel for middle-aged couples
Posted 13 Nov 2017
Pros: The patrons, their staff, the service and the food.
Cons: I loved it just the way it is.
Location: Quite town, Pyramids of Guimar worth a visit, mountains are spectacular (accessible by road or hiking) Candelaria lovely old sea front town.
This is a clean, comfortable small hotel in a quite town.
The patrons are a delightful French couple who are genuine, professional, good fun, and who speak Spanish, French & English.
The hotel has private off road parking, and is tucked away on the edge of a small market (Sundays) town that has local shops and amenities. There are no night clubs, all night drinking or rowdy holiday makers on the streets. Just friendly locals.
Our room was en-suite, clean, bright & cool. It was tidied and the beds made every day and towels changed every three days.
The breakfast was the fairly standard croissant, bread, juice, coffee etc, but there are other choices which can be ordered for a couple of euros extra. Breakfast can be served in your room or in one of the two sheltered and warm morning sun court yards.
The establishment is primarily a restaurant. This is where it gets really good.
I can honestly say the Santo Domingo Restaurant is one of the best three bistros I know of world wide.
The food is sublime, the service is excellent and the ambiance is relaxed, informal and thoroughly enjoyable, all helped along with the locally grown wine.
A truly excellent hotel for peace & quite, excellent service, superb food and value for money.
Comment from Hotel Management
14 Nov 2017 by Nathalie, Hotel Management
Thank you very much for your coment and to be as you are. we hope see yo soon.
by Michael
Tranquil & Friendly
Posted 2 Apr 2017 on HotelsBeautiful hotel and very friendly staff makes this an easy place to recommend for anyone looking for relaxation and some downtime away from it all.
Recommended
for Everyoneby A verified traveler from Devon, UK
Relaxing holiday
Posted 14 Mar 2017
Pros: See above
Cons: See above
Location: Lovely old building in an interesting small town. A whole day visit to the Pyramides is worthwhile. Great walks nearby. Easy access to coast.
We stayed 11 nights and enjoyed the experience. We deliberately chose a quiet hotel away from the crowded holiday areas, and hired a car to get around. Enjoyed some great walks nearby.
Features of the hotel which we liked were:
Very interesting old building.
Very friendly staff, willing to help with all queries when they were available (see below).
Excellent food in the restaurant (breakfast and dinner).
Features which could be improved were:
Shortage of local information in reception area, especially as the Guimar Tourist Information Office seemed to be always closed.
Reception was rarely manned so it was difficult to get advice or directions sometimes. A street plan of Guimar would have been useful for we who have not yet graduated to a smartphone.
Bed was king size but the bedding was not (only just reached the sides of the bed).
We do understand that the current owners had only been there for a few months, and expect that most of the above shortcomings will be rectified.
by Michael
Great Canadian hotel with excellent service
Posted 10 Mar 2017 on HotelsWe had problems with our booking on arrival but Natalie, the owner/manager of the hotel handled the situation quickly and calmly finding a solution that satisfied us. She was an excellent host throughout our stay as were all the other staff including her husband and young lady sorting breakfast and room servicing.
The food in the restaurant was excellent with lovely choices available. Everything was nicely prepared and presented and the service was friendly and not rushed.
The hotel is typically old Canadian style and nicely decorated and clean.
It is easy to walk to the pyramids from the hotel and is an interesting attraction. It is easy to get to both Puertito Guimar and Candaleria by Titsa bus and both are worth a visit. Nice walk in Puertito on the shoreline nature reserve and nice church and seafront square in Candelaria.
Overall a good Canadian hotel with great service and staff in a less touristy spot on the island with a few interesting places in the locality.
Comment from Hotel Management
17 Mar 2017
Thank you very much for your coment, we hope to see you soon in our "Casona".
Nathalie and Yann
Recommended
for Everyoneby A verified traveler
Close to town amenities but on busy through road.
Posted 17 Jan 2017
Pros: Food was good and staff friendly.
Cons: Tea and coffee facilities in room since often there is no one on site at all to get a drink.
No room availed on arrival due it was said to plumbing problems??? Place for one night in remote hotel with no service of any kind. When trying to check in the next day we were told we had been upgraded to a suite from the junior suite we booked but bed was only a double and we booked a twin. Owner tried to tell us that double was classified as a twin. Given a twin but not the junior suite we paid for and no rebate given. Room allocation seemed to be a problem here.
Recommended
for Everyoneby A verified traveler from Halifax, Yorkshire, UK
Historic building excellent staff
Posted 3 Jan 2016
Pros: The building and the staff.
Cons: The bed wascomfortable but a bit shaky maybe only needed nuts tightening. I dont want to call the food as it looked and sounded fantastic. see above.
Location: Very central. Near to the usual tourist spots in an old town. We only had a stroll around late afternoon as we were only booked in for b&b.
Just stay 1 night. A real plus is a private car park for guests. The building is 16c and fascinating. We were made to feel very welcome. Like all these rural hotels they have their quirks and this was no exception with a small open courtyard in the centre. The bed was comfortable but a little shaky. We dined in based on tripadvisor restaurant comments and was a little disappointed with the fillet steak. All the dishes, including other diners looked fantastic and was certainly special but we felt that they were in general a little too busy with different flavour combinations, some of which worked and some didnt.
