Ratings based on 149 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hanwell
Posted 9 Nov 2024
Needs a refurbishment
Comment from Hotel Management
10 Nov 2024 by Monika - Guest Relations, Hotel Management
Dear Neil,thank you for your valuation.Regarding the Hotel we can say that it is over 30 years old and has not been renovated. However, we do have a caretaker service that is constantly working on renovations and improvements.Best regards,MonikaGuest RelationsLabranda Bahia Fañabe & Villas
by A verified traveler
Posted 6 Oct 2024
It's like Alcatraz stay clear
Comment from Hotel Management
7 Oct 2024 by Guest Relations, Hotel Management
Dear Mr. Andrew Philip, thank you for your feedback.We are truly sorry that you found the days you spent at our hotel a few months ago to be Alcatraz. Best regards, MonikaGuest RelationsLabranda Bahia Fañabe & Villas
by A verified traveler
Posted 15 Aug 2024
Bathroom was not modern but the rest of the room was super. The hotel surrounding was fantastic and the food and entertainment amazing!
Comment from Hotel Management
16 Aug 2024 by Guest Relations, Hotel Management
Dear Maria Estefania, thank you for your positive review. We are delighted to hear that you enjoyed the fantastic hotel surroundings, amazing food, and entertainment. Hoping to welcome you back soon, we remainwith kind regards, MonikaGuest RelationsLabranda Bahia Fañabe & Villas
by A verified traveler
Posted 12 Jul 2024
Everything was great and we had a great time there.staff were so friendly and helpful.definitely we will get back to that hotel.
Comment from Hotel Management
14 Jul 2024 by Silvia Iacona, Hotel Management
Dear Fatemeh, Thank you for your kind words. We are delighted to hear that you had a great time with us and found our staff friendly and helpful. We look forward to welcoming you back to Labranda Bahia Fanabe & Villas. Best regards, Labranda Bahia Fanabe & Villas
by A verified traveler
Posted 16 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Guest Relation, Hotel Management
Dear Laura,thank you very much for your time in writing us this positive valuation.Hoping to welcome you again, I remainwith kind regards,MonikaGuest RelationsLabranda Bahia Fañabe & Villas
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
26 May 2024 by Guest Relation, Hotel Management
Dear Caroline,thank you very much for your time to valuate our Hotel.Best regards,Labranda Bahia Fañabe & Villas
by A verified traveler
Great
Posted 1 Apr 2024 on HotelsGreat location, food selection good
Comment from Hotel Management
26 Apr 2024 by Guest Relation, Hotel Management
Dear Samantha,thank you so much for your positive review!!Hopefully we can welcome you on another occasion!With kindest regards from sunny Tenerife,Labranda Bahia Fañabe & Villas
by A verified traveler
It does what it says on the tin!
Posted 28 Feb 2024 on HotelsFirstly, for the money this was very good. The food was plentiful, albeit a strange selection laid out in a random fashion. The service was excellent, friendly and helpful. The hotel itself is ‘a bit worn out’ although there are signs of refurbishment happening around you.
If you are looking for table service with a vast menu open to you and every drink and snack you desire, when you desire it then you will be disappointment…but you also shouldn’t expect it for the money.
You get three meals a day, self service buffet style.
We eat out a lot just because of where we were at the time (out and about).
Would we stay there again? Probably not. There were too many kids running around screaming…and our three kids are grown up so we are looking for something a little more luxury and more adult only. However, that is no reflection on the resort.
Comment from Hotel Management
29 Feb 2024 by Silvia Iacona, Hotel Management
Dear Kevin,Thank you for taking the time to share your feedback about your recent stay at Labranda Bahia Fanabe & Villas. We appreciate your positive remarks regarding the value for money, plentiful food, and excellent service provided by our friendly and helpful team.We understand your observation about the hotel being 'a bit worn out'. Please rest assured that we have taken note of this feedback. While there are ongoing refurbishment projects taking place, we appreciate your understanding that it may take some time to address all areas of the property.We also understand your preference for table service with a wider menu selection. As a self-service buffet-style hotel, we strive to provide a variety of options for our guests. We appreciate your understanding that our offerings may not cater to every individual preference.Regarding the noise from children, we apologize for any inconvenience caused. We understand that you were looking for a more luxurious and adult-only experience. We appreciate your feedback and will take it into consideration as we continue to enhance our offerings.Thank you once again for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Labranda Bahia Fanabe & Villas
by A verified traveler
Friendly, well appointed resort
Posted 6 Feb 2024 on HotelsHighly recommend, friendly staff, amazing location, wide variety of food and lovely atmosphere - 5*****!
Comment from Hotel Management
16 Feb 2024 by Silvia Iacona, Hotel Management
Dear Mrs Ildiko,Thank you for taking the time to share your positive experience at Labranda Bahia Fanabe & Villas. We are delighted to hear that you had a pleasant stay and enjoyed our friendly staff, amazing location, wide variety of food, and lovely atmosphere. Your recommendation means a lot to us.We hope to welcome you back in the future for another memorable stay.Best regards,Labranda Bahia Fanabe & Villas
by A verified traveler from Paignton
Posted 4 Feb 2024
Good location , easy for all ameneties…. 👍👍
Comment from Hotel Management
17 Feb 2024 by Silvia Iacona, Hotel Management
First of all, thank you for sharing your opinion about your stay at Labranda Bahía Fañabe & Villas and for choosing us as your holiday destination! One of our main objectives is that our guests feel comfortable and have a comfortable stay. As the direct feedback from our guests is of utmost importance to us, we would like to thank you once again for your comments. Please be assured that we are working hard to improve wherever possible. In closing, we thank you for sharing your review and look forward to the honour of serving you again in the future so that we can truly exceed your expectations.
