Ratings based on 80 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Feb 2024
The gardens are extensive.
The parking is safe
The breakfast has a wide choice
The entrance off the road to the village is awkward
by A verified traveler
Posted 3 Feb 2024
by A verified traveler
Posted 6 Jan 2024
by A verified traveler
High hopes but sadly didn’t live up to expectation
Posted 30 Dec 2023 on HotelsWe reserved a superior double room, money paid on arrival to our dismay we given a basic room with a terrible smell in the bathroom. After refusing to accept we were eventually shown to a larger room, which was rather dingy and dark and no resemblance what so ever to the hotels publicity. However, the receptionist was polite and charming and no blame to her for the hotel over booking, though it didn’t feel full? The first two nights we had excellent food in the restaurant absolutely no complaints. However the third evening! I was served prawn carpaccio which was so salty it was inedible and my main course of creamy seafood on rice, was again over salted rice with raw prawns on top and a teaspoon of cream. It was absolutely disgusting and I sent it back no alternative was offered! So I went hungry, raw prawns on hot rice, a recipe for tummy upset that is if you were brave enough to risk eating it. I think they need to sack the chef who was cooking dinner that evening. It is such a shame the sloppy management of what could be a really good business. The grounds and building are really nice we had high hopes of our stay. Please be honest about your rooms don’t down grade and then try to pass it off as what was reserved. Don’t serve raw seafood unless clearly stated on the menu.
by A verified traveler
Posted 31 Mar 2023 on Hotels
Comment from Hotel Management
31 Mar 2023 by Hotel Rural XQ Finca Salamanca, Hotel Management
Estimado David,En primer lugar, gracias por elegir el Hotel Finca Salamanca para su estancia. Nos alegra leer que disfrutó de nuestras instalaciones. Nuestro equipo trabaja muy duro para ofrecer la más alta calidad en todos nuestros servicios.Muchas gracias por su calificación positiva.Esperamos darle, de nuevo, la bienvenida a nuestro hotel.Atentamente,
by A verified traveler
Very attractive hotel
Posted 6 Mar 2023 on HotelsA lovely hotel in great location for exploring the island. Very spacious room and attractive grounds. Very peaceful.
A good buffet breakfast & helpful staff.
Comment from Hotel Management
8 Mar 2023 by Hotel Rural XQ Finca Salamanca, Hotel Management
Dear GuestWe greatly appreciate your comments .Thank very much and we hope to see you very soon in our hotel again.Kind regards,Hotel Rural XQ Finca Salamanca
by A verified traveler
A great stay
Posted 20 Jan 2023 on HotelsWe have stayed before pre Covid and loved it so went back just for a relaxing quiet night during our stay in Puerto de la Cruz.
Restaurant food was very rich, fresh and excellent. My only criticism was the orange juice at breakfast it tasted like it was made from powder! Lovely fresh produce, cheese, meats, fruit, bread etc.
We had an unexpected guided tour through the gardens and part of the Rural which was fantastic.
There are functions such as weddings at the weekend so if you plan to go for a night I would avoid just incase.
The English translation does say an indoor pool but in Spanish it does correctly state it is an outdoor pool.
Comment from Hotel Management
21 Jan 2023 by XQ Finca Salamanca, Hotel Management
Dear guests, First of all we would like to thank you for choosing Hotel Finca Salamanca for your holiday. We are delighted that you enjoyed our facilities. Our team is committed to providing you with the highest quality service possible, so we would be delighted to pass on your feedback.With regard to the quality of the orange juice, we will take good note of this. Thank you very much for your positive comments. We look forward to welcoming you back to our hotel. Best regards.
by A verified traveler
Posted 29 Mar 2022
by A verified traveler
Posted 27 Dec 2021
by A verified traveler
Posted 10 Mar 2020
The approach to the hotel and the main entrance were very impressive, the hotel completely fulfilled our expectations and the staff were generally very polite, friendly and helpful (with the exception of just one member of staff who was not quite as good as all the others). The restaurant and meals were extremely good and also good value for money and the extensive grounds were very attractive. Altogether we had an extremely pleasant stay and would not hesitate to recommend this hotel to others.
Comment from Hotel Management
10 Mar 2020 by XQ Finca Salamanca, Hotel Management
Dear Customer,
First of all we want to thank you for choosing the Hotel Rural Hotel Finca Salamanca for your vacation. We also thank you for posting your comments on Expedia Group
We have verified with regret that the degree of satisfaction with respect to your stay is not in the scales that our policy requires. Please accept our sincerest apologies.
We are very sorry that this impression of the Hotel has been carried. However, your comments will help us identify areas for improvement and work to achieve maximum customer satisfaction.
We hope you consider visiting us again and thus giving us the opportunity to change your impressions.
With our best regards,
