Ratings based on 252 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
by A verified traveler
Worst night ever!!
Posted 7 May 2023 on HotelsOvernight stay in Santa Cruz with my Wife - Hotel beds were terrible - Asked for double-Got singles and mine tipped over in the night sending me sprawling to the floor.
Room was uber basic, far too hot and sweaty and the ceiling fan made next to no difference. Had to open all windows and listen to street noise all night to be able to breathe.
Bathroom very tired with hairs in the bath and an absolutely useless shower. Also, bathroom window was essentially hanging off.
Overall decor poor with fresh paint just brushed on over old, flaking paint, plaster.
Terrible night and in no way would I recommend this hotel to anyone.
Comment from Hotel Management
25 May 2023 by Iris, Hotel Management
Dear Peter, Thank you for your time and for sharing your opinion with us, we apologize for all the inconvenieces, we note all and we regret not having been able to meet your expectations. Iris Cruz. Adonis City Hotels.
by A verified traveler
Posted 21 Mar 2023
all good for this price , nice stuff , clean , internet was weak
Comment from Hotel Management
23 Apr 2023 by La dirección. Adonis City Hotels., Hotel Management
Dear guests,Thank you very much for having chosen Adonis City Hotels to expend you holidays and for your nice review.We hope to welcome you again at Adonis City Hotels. Kind regards.
by A verified traveler
Small rooms, very noisy, hot and stuffy
Posted 23 Jan 2023 on HotelsVery very noisy! On Saturday night we were unable to even consider going to sleep before 1am.
No view to speak of.
The room was very small with very little workspace for luggage.
On the plus side it was clean and the staff friendly.
Nice location being in the city centre.
by A verified traveler
Posted 21 Jan 2023 on Hotels
by A verified traveler
Posted 16 Jan 2023
Comment from Hotel Management
29 Nov 2023 by iris, Hotel Management
Estimado Gerard, Muchas gracias por su valoración.Iris CruzAdonis City Hotels
by A verified traveler from Hove
Posted 1 Jan 2023
The room was fine
Comment from Hotel Management
5 Jan 2023 by Adonis City Hotels, Hotel Management
Dear guests,Thank you very much for having chosen Adonis Capital Hotel to expend you holidays and for your nice review.We hope to welcome you again at Adonis City Hotels.Kind regards,
by A verified traveler
Helpful
Posted 6 Dec 2022 on HotelsVery helpful staff
Comment from Hotel Management
21 Dec 2022 by Iris, Hotel Management
Thank you very much for your assessment, we are very grateful that you have shared it with us and we have passed it on to our entire work team.Best regards. Iris CruzAdonis City Hotels.
by A verified traveler
Posted 8 Oct 2022
I was given a better room due to an IT issue
Comment from Hotel Management
20 Oct 2022 by Iris, Hotel Management
Dear Mr. Massimiliano, Thank you very much for your assessment, I hope to see you soon again.Best regardsIris CruzAdonis City Hotels
by A verified traveler
Posted 20 Sep 2022
Basic accommodation in a really hot loud room but at least there was a fan. The window opened onto a square shaft which had slamming unattended windows with the thankful breeze that went straight down for 8 stories. Some rooms appeared to have balconies but maybe not through Expedia. It was pretty scary having the window open as it was at waist height and close to the bed. The area right near the hotel is at the heart of the old city which is spectacular!!!
If you don’t mind a non air con room , I guarantee you will love the location in probably the the most compact old beautiful city that I have ever been in.
Comment from Hotel Management
26 Sep 2022 by Iris, Hotel Management
Dear David,Thank you very much for your assessment. We have taken note of your observations and we have transmitted it to our management team so that they can take the appropriate corrective measures, we hope to welcome you again soon.Best regards,Iris CruzAdonis City Hotels
