Ratings based on 90 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Sep 2024
Haciendas Village is a lovely location as it’s walking distance to Adeje, beach, shops and a short drive (cheap taxi - definitely use local taxis and not uber) from the touristy places. Area felt safe for women. We had the one bed apartment with large terrace and it was perfect for 4 girls with the two on the sofa bed saying how comfy it was. The rooms don’t have air conditioning which would be an overall improvement but two fans were provided which made it manageable. The value for money is the main factor for the Haciendas - the facilities, space and location is amazing for how cheap it was. Overall the site and apartments could do with a bit of money spending on them like repainting and tiling but nothing that would put me off recommending to someone or staying again. The apartment had sufficient facilities with the shower being lovely and big with plenty of hot water and storage space for the rooms. However I think the kitchen could be improved as for me I would have expected more in a holiday apartment where it’s likely people will be cooking. The utensils / kitchenware were limited and no basics like salt or pepper or cleaning products were provided so we had to buy our own which is annoying when you’re only there for five days and obviously won’t use it all. We were offered a cleaning and replacement towel service which was useful. The staff were lovely and helpful and always quickly answered queries both before and during our stay. We will definitely be back.
Comment from Hotel Management
29 Sep 2024 by Loraixa- Haciendas Reception, Hotel Management
Dear Lydia, Thank you for sharing such a thoughtful and detailed review of your stay with us at Haciendas Village. We're thrilled to hear that you found our location convenient and that you and your friends enjoyed the comfort of the apartment, especially the terrace and sofa bed! It’s great to know that the area felt safe for you and that you were able to explore Adeje and the surrounding tourist spots easily.We appreciate your feedback on the air conditioning and kitchen facilities. We’re always looking for ways to improve, and your comments will help us in planning future upgrades. We're glad the fans provided were helpful and that you found value in the overall experience, especially in terms of space, facilities, and location.It’s wonderful to hear that our staff were able to assist you promptly and that you felt well taken care of before and during your stay. We will certainly take note of the areas where we can improve, like repainting and upgrading the kitchen essentials.We can’t wait to welcome you back in the future and ensure your next stay is even better!
by A verified traveler
Posted 29 Jul 2024
Haciendas II, seemed a lot nicer that Haciendas IV. It's under 15mins walk from the beach, though there's quite a lot of uphill on the way back. Still a much nicer area than Playa de las Américas. The apartment itself was reasonably sized, clean with a good, powerful shower. It also had a large terrace with a big hammock, however this was all in full view of everyone going up and down the stairs to the pool. Anyone could step onto our terrace, but the other apartments seemed to have more privacy. The reception staff were friendly and helpful. Noise can be a problem (especially when Spain win the Euros!). Overall it was better than I expected for the price. Would I stay there again? Probably not, but only because I can't see myself going back to Tenerife :-)
Comment from Hotel Management
30 Jul 2024 by Haciendas Team, Hotel Management
Dear ANUSHKA,Thanks for your comments, we really appreciate it.We are glad to hear that your stay was nice in our resort. In case you change your mind and you would like to back to Tenerife in the future, do not hesitate to visit us again.Kind regards,Haciendas Team
by A verified traveler
Posted 29 Jul 2024
Stayed as a family of 6, the bungalow was very clean on arrival but bugs infesting the main room throughout our stay left a bitter taste, otherwise it was a decent stay overall. We particularly enjoyed the big pool near the reception, just avoid it when gangs of teenagers are in as they make such a racket and can be a bit disruptive.
Comment from Hotel Management
30 Jul 2024 by Haciendas Team, Hotel Management
Dear Zeyad,We are very sorry for the inconvenience caused by the bugs. The fumigation in the complex is done every week, We are always careful to ensure that our facilities do not have bugs, during the summer, the island is very prone to having bugs and that is why we are always preventing the situation. However, we are very sorry that on this occasion you have had bugs in your apartment.We hope to see you again in our resort in the future.Kind regars,Haciendas Team
by A verified traveler
Posted 15 Jun 2024 on Ebookers
Comment from Hotel Management
30 Jul 2024 by Haciendas Team, Hotel Management
Thank you for choosing our complex, and for taking the time to give us a punctuation! Haciendas Team
by A verified traveler
Posted 11 May 2024
by A verified traveler
Posted 12 Apr 2024
The team was exceptional and accommodating.
Our room had an issue with the shower and engineer came to check but was not fixed which was a bit of a pain as we were a party of 5 and ended uses one shower. Apart from that definitely recommend and easy walking distance to restaurants and Aqualand.
Comment from Hotel Management
14 Apr 2024 by Haciendas team, Hotel Management
Dear AudreyThanks for your message, we really appreciate it.We hope to see you soon again in Haciendas.Kind regardsHaciendas Team
by A verified traveler
Posted 30 Mar 2024
The apartment was excellent, very spacious and with excellent views.
The only negative was the apartment was only cleaned on one occasion.
Comment from Hotel Management
1 Apr 2024 by Loraixa- Haciendas Reception, Hotel Management
Dear Stuart,First we want to thank you for writing this review to us. It is really important for us to know how you feel during your stay to improve our services. We look forward to welcome you back to our hotel.Best regards,
by A verified traveler
Posted 16 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by Loraixa-Haciendas Recepcion, Hotel Management
Dear Simon,Thank you so much for taking you time to write this review.For us is really important to know the guest experience.We look forward to welcome you back again to our hotel.Best regards,
by A verified traveler
Relaxing sunshine holiday
Posted 24 Feb 2024 on HotelsFantastic balcony with views of the area and sea. Quiet at night. A short walk to fantastic restaurants. Very helpful staff. A brilliant place if you want to be away from the crowds and relax.
Comment from Hotel Management
7 Mar 2024 by Loraixa- Haciendas Reception, Hotel Management
Dear Suzanne,Thank you so much for your comments.We are happy that you liked the apartment and the location.We look forward to welcome you back to our hotel.Best regards,
by A verified traveler
Posted 3 Feb 2024
The apartment was very spacious and very clean. We also enjoyed very much the terrace and the ocean view, fantastic.
Comment from Hotel Management
5 Feb 2024 by Loraixa- Haciendas Reception, Hotel Management
Dear Diego, We are really happy that you had a great time and that you liked our apartments. We will be happy to welcome you to our Haciendas hotel, and we are at your disposal.Best regards,
