Ratings based on 592 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Daniela Dorta. Customer service. , Hotel Management
Dear Christopher, Thank you for taking the time to rate us and thank you for choosing us for your stay. We hope you will visit us again in the near future. Best regards from the H10 Conquistador's Team.
by A verified traveler
Posted 10 Nov 2024
Brilliant location & views from our rooms were gorgeous.
We asked for & were allocated rooms near to one another as we were travelling with my mother in law.
Comment from Hotel Management
12 Nov 2024 by Daniela Dorta . Guest service. , Hotel Management
Dear Kimberly, Thank you for such a lovely review. We are delighted to learn you have enjoyed you stay with us and especially our location and views. We hope to wlecome you back in the near future. Best regards from the H10 Conquistador's team.
by A verified traveler
Posted 10 Aug 2024
Management of pool are was very good and felt very safe with different activities for the children throughout the day. Good choice of food and drinks sometimes food was left under the heat lamps too long .There were not enough sunbeds for number of guest so had to get up before 8am to get one.
Comment from Hotel Management
13 Aug 2024 by Daniela Dorta . Guest service. , Hotel Management
Dear Nicola, Thank you for taking the time to review us. We are glad you have enjoyed our entertainment and gastronomy. We thank you as well for your feedback and we hope to welcome you back in the near in the future. Best regards from the H10 Conquistador's Team.
by A verified traveler
Posted 15 May 2024
Very nice hotel. Friendly and great location.
Comment from Hotel Management
20 May 2024 by Daniela Dorta . Guest service. , Hotel Management
Dear Sean, Thank you for choosing us and thank you for taking the time to share this great feedback. We hope to welcome you back in the future. Kindest regards from the h10 Conquistador's Team.
by A verified traveler
Posted 15 May 2024
Absolutely beautiful resort and perfect location and staff were all lovely and went the extra mile
Comment from Hotel Management
20 May 2024 by Daniela Dorta . Guest service. , Hotel Management
Dear Georgias Mai, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our resort, its location, and our dedicated staff. We hope to welcome you back soon for another exceptional stay. Best regards from the H10 Conquistador's Team.
by A verified traveler
Posted 8 Apr 2024 on Hotels
Comment from Hotel Management
18 Apr 2024 by Daniela Dorta . Guest service. , Hotel Management
Dear Tracey, We are thrilled that you enjoyed your experience with us! Your satisfaction is our top priority, and we are delighted to have met your expectations. We hope to see you again soon for another memorable experience. Thank you for taking the time to share your feedback! Best regards from the H10 Conquistador's Team
by A verified traveler
Posted 6 Mar 2024
This hotel is barely a 4 star. Its a lilttle run down due to its waterfront location. Staff are ok- waiting or just not getting things is normal here- can't complain about everything it just puts a damper. Website was very misleading- below expectations. Nice promenade along waterfront, had a great meal at Sirena.
Comment from Hotel Management
8 Mar 2024 by Daniela Dorta . Guest service. , Hotel Management
Dear Mathew John, Thank you for sharing your review and thank you for your feedback. We apologize for not being able to fulfill your expectations and we hope you give us a second chance in the future. Best regards from the H10 Conquistador's Team.
by A verified traveler
Long weekend trip to the islands
Posted 22 Feb 2024 on HotelsGreat stay at a great hotel!
From check in the service was excellent!!
Room was large and clean with large balcony to sit on and play cards.
Pool area was clean. We opted for the 1/2 board as we are not big drinkers. I found drink prices to be reasonable. Food at the Buffet was very good!! Not 5tar dining but probably best buffet outside of Vegas that I have had. Infinity pool deck was a great place to watch the sun set and watch the surfers/people watch.
Only 2 downsides…
1) no on-site parking. You have to find it on the street or in a local garage
2) sandy beach is not directly behind the hotel, however it is a short walk away.
We are definitely going to stay here again soon! Thanks for the great visit!!?
Comment from Hotel Management
5 Mar 2024 by Daniela Dorta . Guest service. , Hotel Management
Dear Luis, Thank you for such a great review and comments. We are delighterd to learn you have enjoyed your stay and you would like to come back. That is our best reward. We will be delighted to welcome you back. Best regards from the H10 Conquistador's Team.
by A verified traveler
Posted 21 Feb 2024
Comment from Hotel Management
27 Mar 2024 by Daniela Dorta . Guest service. , Hotel Management
Dear Ken, Thank you for taking the time to rate us. We hope you visit us again in the near future. Kindest regards from the H10 Conquistador's Team.
by A verified traveler
Posted 20 Feb 2024
Very limited parking at hotel. Room very small, no coffee/tea maker. Not value for money. Hotel a bit tired.
Comment from Hotel Management
22 Feb 2024 by Daniela Dorta . Guest service. , Hotel Management
Dear Barry, Thank you for your review and feedback. We don't offer parking as service because we have only a few places available. Coffee facilties are only available in superior rooms but if you need a kettle , you only need to ask for tea service by our reception. Thank you again for your feedabck and we hope you give you a second chance in the future. Best regards from the H10 Conquistador's Team.
