Ratings based on 457 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
The hotel is always very clean. The staff are happy, friendly, caring and helpful. The food has improved with more variety and flavour. Highly recommen. Ive been coming back to this hotel for 17 years.
Comment from Hotel Management
22 Nov 2024 by Carlos González. Reception., Hotel Management
Dear Clare,First of all, thank you so much for taking the time to leave a comment about your experience with us. We are glad to hear that you have enjoyed your holidays in our hotel. Again, thank you so much for everything and we hope to seeing you soon.Best regards,
by A verified traveler
Posted 25 Aug 2024 on Hotels
Great location easy to walk to beach & restaurants.
Breakfast is ok if you don’t mind same thing everyday. Dinner was included in our stay but after 1st evening we didn’t go back it was awful. We upgraded our room so we had sun-beds & a balcony facing the sea which was a beautiful view but rooms are in desperate need of renovations old & tired bedding & towels also need to be renewed. Staff are all really lovely & helpful if the hotel had a revamp & bedding & towels were renewed it would be a lovely hotel it’s definitely not a 4 star it’s 3 at a push.
Comment from Hotel Management
2 Sep 2024 by Jorge Escobar, Hotel Management
Good morning, First of all, thank you for choosing us.We are sorry to hear that we have not reach your expectations. We will work hard in order to improve the things you have mentioned.We are looking forward to seeing you again.Kind regards.
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Daniel Banfi, Hotel Management
Dear Y, we really appreciate your review and we are delighted that you have enjoyed your vacation in our hotel. We hope to see you soon again!Best regards,Daniel BanfiReception
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Daniel Banfi, Hotel Management
Dear Rebecca, we really appreciate your review and we are delighted that you have enjoyed your vacation in our hotel. We hope to see you soon again!Best regards,Daniel BanfiReception
by A verified traveler
Posted 12 Aug 2024
This was my first ever solo holiday and I loved it. Hotel felt safe and was lovely that it was adults only too. Room was clean and bathroom had everything you needed. Will be back for sure!
Comment from Hotel Management
26 Aug 2024 by Daniel Banfi, Hotel Management
Dear Elizabeth, we really appreciate your review and we are delighted that you have enjoyed your vacation in our hotel.We hope to see you soon again!Best regards,Daniel BanfiReception
by A verified traveler
Posted 1 Aug 2024
Staff were excellent. Area around is a bit shabby
Comment from Hotel Management
5 Aug 2024 by Carlos González, Hotel Management
Dear Gordon,First of all, thank you so much for taking the time to leave a comment about your opinion of the hotel. We are glad to see that you enjoyed your stay. Also, we will take note of your thoughts for future occasions, as it helps us to improve our service.Best regards,Carlos GonzálezReception.
by A verified traveler
Posted 28 Jul 2024
Everything very well
Comment from Hotel Management
31 Jul 2024 by Carlos González. Reception. , Hotel Management
Dear Yagna,Thank you so much for taking the time to share you opinion about the hotel. We will so glad to see you back in the future to spend another beautiful holidays with us.Take care,
by A verified traveler from Heathfield
Posted 4 Jul 2024
An older by modernised hotel with amazing views of Los Cristianos Harbour. Right by the beach and several bars and restaurants. Very nice buffet with freshly cooked meats and stir fries as well as the usual salads etc. Staff very helpful. Not a very large pool area, but a nice pool. Air conditioning was not very good and we had to have the balcony door open to let air in. There was quite a loud noise from outside the room door which was probably the lift. We only booked for one night last minute as our flight was cancelled, but we enjoyed our stay.
Comment from Hotel Management
10 Jul 2024 by Carlos González. Reception. , Hotel Management
Dear Deborah,First of all, thank you so much for taking the time to leave a comment about your experience. We are so glad to hear that you have enjoyed your stay with us. Again, thank you so much for everything, and we hope to seeing you back soon. Best regards,
by A verified traveler
Posted 30 Jun 2024 on Hotels
Comment from Hotel Management
10 Jul 2024 by Carlos González. Reception. , Hotel Management
Dear guest, Thank you so much for giving us your rating about your experience. We are looking forward to seeing you very soon. Best regards,
by A verified traveler
Posted 19 Jun 2024
Excellent overnight stop off before onward travel to La Gomera. Would definitely stay again
Comment from Hotel Management
24 Jun 2024 by Carlos González. Reception. , Hotel Management
Dear Mrs Cheryl,First of all, thank you so much for leaving a comment about your experience with us. We are so glad to know that you enjoyed you holidays with us. Again, thank you so much for everything, and we hope to seeing you back soon.Best regards,
