Ratings based on 170 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Mar 2024 on Hotels
by A verified traveler
Posted 14 Feb 2024
Very enjoyable stay, breakfast Lunch and snacks very good but dinner too crowded. Had a small issue with our first room but they sorted it out very quickly
by A verified traveler
Posted 7 Sep 2021 on Orbitz
Nice place for the price!
Recommended
for Everyoneby A verified traveler
We spent a very good holiday in this hotel
Posted 21 Sep 2017
hotel clean service very nice.A team of animation entertained us all the time.food tasty and varied
Comment from Hotel Management
2 Oct 2018 by Globales Quality Manager, Hotel Management
Dear customer,
Many thanks for your positive feedback.
We are happy to see that you enjoyed your stay with us and will be looking forward welcoming you soon in the future.
Best regards,
Diana,
Globales Quality Manager
Recommended
for Everyoneby A verified traveler from West Midlands
A very good 3 star hotel
Posted 18 Apr 2017All the staff were very friendly. A good choice of food in the restaurant. A good selection of food at the snack bar. Rooms were very clean, plenty of hot water.
The entertainment was good, the animation team worked very hard. Their is a solarium on the roof terrace that is only for adults. They have just installed a jacuzzi. It doesn't say when It opens. I will definitely go back 😊
Comment from Hotel Management
2 Oct 2018 by Globales Quality Manager, Hotel Management
Dear Alan,
Thank you so much for your detailed feedback and kind words.
We are very happy to know that we met your expectations and will be looking forward welcoming you soon at Globales.
Best regards,
Diana,
Globales Quality Manager
by JOHN
Clean hotel plenty of sunbeds BBC & itv in room
Posted 18 Mar 2017 on HotelsSecond time at this hotel and would come again!
2 pools plenty of sunbeds at each,we sat at pool at back of property try get sunbeds nearer bar than pool table as if nearer pool table this gets shadier around 4pm.we had no problem getting subbeds where we wanted at 8.30am. both pools have bars serving free drink and vanilla strawberry chocolate ice cream if all inclusive. I very fussy plain eater and wife coeliac we had no problems with food. Always pasta chips chicken salad at dinner. Bacon scrambled eggs croissants breakfast. At one of pools there is outdoor grill where from 1pm til around 5/6pm can get hotdogs burgers chips chicken pork chops salad. There is lunch in main restaurant if prefer. Breakfast includes fresh pancakes. Chef does fried eggs and I noticed some days omelettes.
If self catering Lidl 10min walk steep uphill there but at least downhill back.
Water dispensers in restaurant and bar don't taste great initially but got used to it and 8litre water bottle only 1.55 Euro at hiper Dino supermarket which 2 min walk away on flat.
Room basic but clean, in shower is shower gel in dispenser. Towels provided and maid service every day but Sunday .
Top level has no balcony so if this important request this on booking.
Room has BBC and itv tv channels .
Nearby bars 2 minutes walk away showing English premier league football games.
If get taxi from airport to hotel this takes 35minutes and 50 Euro each way .
Recommended
for Everyoneby A verified traveler from Scotland
Friendly helpful staff, lovely stay
Posted 12 Oct 2016First room was very noisy overnight with ? flushing toilets every minute overnight and every 15 seconds from 6am. Staff helpful and changed our room quickly. Lots of choices for food. Only disappointed in vegetarian choice one evening. Would come back again
Recommended
for Everyoneby A verified traveler from scotland
Basic clean cheap room ( value for money)
Posted 29 Sep 2016We looked for a budget hotel as we spent most of the holiday out and about. Showers were V small and hard to get space near the pool. Clean rooms , bed ect and aircon. You get what you pay for. Self board!
by A verified traveler from Bracknell
Disappointing hotel
Posted 18 Aug 2016
Pros: Our son liked the pools
Cons: Everything I have mentioned above
Location: Very quiet location near LosGigantes and Playa La Arena
After spending over £2000 for a 9 night stay at this hotel I was expecting a lot more. The room facilities were very basic and dated. Some days we did not have water and no soap to wash with. The food was very poor most days and the choice of drinks very disappointing. The hotel dining room was not big enough for the amount of guests. There were cockroaches in the dining room and we even found 1 in our our room. We were not provided with any information when we checked in and was put in a room with no air-condition and was only moved 3 days later after we completed. We were then provided with a room near the road were the water tanker came to deliver water every morning and it was so noisy. Coaches were in and out most of the time. The beds were not comfortable and not long enough. Most of the facilities were out of order or too overcrowded. The accessibility for push chairs was very awkward as you still needed to go up stairs. There were not enough lifts for the size of the hotel size ad also very dated and slow.
by A verified traveler from Plymouth
Globales Hotel
Posted 1 Aug 2016
Pros: Our hotel room had a great view over the Pool and the stage which meant that we could enjoy the evening entertainment from the leisure of our balcony.
Cons: The food was extremely bland and there wasn't much choice. We were hungry from about the third day in but the food was quite unattractive.
Location: Not a bad location although over an hour from the Airport. Quite nice views and close to the sea with enough local shops to keep the family happy.
Really wanted to like this hotel. The staff worked hard but it gave the impression that it was creaking at the busiest time of the year. There weren't enough sunbeds and the restaurant was always full.
