Ratings based on 394 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you very much for your 5-star rating! We’re delighted to know you enjoyed your stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 14 Nov 2024
Excellent vacation. While there are many restaurants on property our favourites were a beautiful walk down the boardwalk in La Caleta.
and beside the resort El Mirador.
Comment from Hotel Management
22 Nov 2024 by Hotel Management, Hotel Management
Dear Guest, Thank you for the perfect score! It’s a pleasure to know you enjoyed your time with us. We hope to see you again soon! Kind regards,
by A verified traveler
Posted 13 Nov 2024
The hotel location is outstanding in the resort, and the grounds are beautiful and a good balance of sun and shade. The hotel itself rightly earns it's high reputation and we could not fault the quality of accommodation, food or service the entire 9 days we stayed. If we return to the resort, it will be our preferred hotel to return to.
Comment from Hotel Management
22 Nov 2024 by Hotel Management, Hotel Management
Dear Guest, First of all, we would like to thank you for choosing Hotel Bahía del Duque for your vacation. It is a pleasure to know that you enjoyed our privileged location, as well as the facilities, gastronomy, and service. We are delighted to hear that you would choose us again for your stay in Tenerife. We truly hope to welcome you back very soon! Kind regards,
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Hotel Management, Hotel Management
Dear guest,Thank you very much for your kind feedback.Looking forward to welcoming you back.Kind regards,
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you for your kind feedback.Kind regards,
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you very much for your kind feedback.Looking foward to welcoming you back again.
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you for your 5-star review.Kind regards,
by A verified traveler
Posted 3 Oct 2024
Best vacation ever, we coming back next year. Upscale hotel, service, food. Simply beautiful
Comment from Hotel Management
10 Oct 2024 by Hotel Management, Hotel Management
Dear guest,Thank you very much for your confidence choosing Bahía del Duque for your holidays.We are thrilled to read that you had the best vacation ever and you are coming back next year. This is the best feedback we can have.Looking forward to welcoming you back soon.Kind regards,
by A verified traveler
Posted 26 Sep 2024
Nice hotel and nice big territory, very green.
Hotel staff is great!
Amazing breakfast.
- There are smoking areas in the hotel, but it seems that the staff is okay with people smoking on their balcony which was very annoying to us as we were not able to sit on our balcony due to smoking nearby. The dedicated smoking area is very close to the sun loungers.
- Some rules are not well explained, for example, if the water in the room is complimentary.
Comment from Hotel Management
27 Sep 2024 by Hotel Management, Hotel Management
Dear Guest, Thank you for choosing the Hotel Bahía del Duque for your stay in Tenerife and for having taken the time to post your review. Your feedback is very much appreciated and we can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. We are sorry to hear that the smoking on nearby balconies affected your experience. While we have designated smoking areas clearly marked throughout the hotel, we understand how this may have been inconvenient for you. We will review the situation to ensure all guests can enjoy their spaces comfortably. Regarding the water in the room, there are four bottles as a courtesy of the Hotel: two next to the coffee maker and one in each side table. We do hope we will have the pleasure of welcoming you back to the Bahía del Duque on a future visit. Yours sincerely,
by A verified traveler from Waltham Cross
Posted 23 Sep 2024
We liked the VIP status that was provided. However it could be improved with a more proactive approach by the staff. For example rather than waiting for us to ask they could take our orders. The afternoon tea was good but the evening canopes were a little disappointing. The surroundings were very nice and the facilities good, however we did not like the extensive use of towles in the morning to reserve sun loungers. This problem was reduced a little by having our own VIP terrace, but on our final day was not available because it was used by a wedding.
Comment from Hotel Management
24 Sep 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you for choosing Hotel Bahía del Duque.As well, we kindly would like to thank you for having taken the time to share your experience. Your comments are a valuable source of information which shows whether we are moving in the right direction or if there are things that need to be changed.With comments of guests like you, we have the opportunity to know what really your expectations are, which we always want to fulfil.It would be a pleasure for us to welcome you back in a near future.Yours sincerely,
