Ratings based on 443 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
We had an amazing stay at El Tope, it was just what we wanted. Would love to see some more amenities at the hotel and more activities/events within the hotel itself. The rooftop bar was a highlight which seemed newly built, there were works going on whilst we were there so hopefully even more new stuff to come! Thanks El Tope for a wonderful vacation
Comment from Hotel Management
7 Nov 2024 by Sebastián González - Jefe de Recepcion, Hotel Management
Dear Mr. ConnorThank you very much for taking a few minutes of your time to review our hotel. We greatly appreciate your comments and even more so because we are undergoing renovations and your words indicate that these works are not disturbing to our customers.We hope and wish that in the future we can once again have customers like you in our establishment and we hope that the reforms we are carrying out to improve even more if possible, rest and comfort of our customers, can be enjoyed by you.Yours sincerelySebastian GonzalezHead of Reception
by A verified traveler
Posted 12 Oct 2024
After having read a lot of negative reviews we were a little apprehensive about the hotel but we thoroughly enjoyed our stay there. We were able to check-in an hour and a half early and staff were all very friendly and professional. Room was lovely and everywhere was very clean. Some building work going on but didn’t cause any issues. Plenty of choice at mealtimes and it was always presented beautifully. The rooftop bar is amazing! Bit of a steep hill or steps into town but lots in the area to see and bus stops close by. Really lovely hotel and good value for money.
Comment from Hotel Management
21 Oct 2024 by Sebastián González, Hotel Management
Dear Mrs. Sara,We are happy to know that your stay in our Hotel was at your expectative.We hope to see you again in the future.SincrelySebastián GonzálezReception Manager
by A verified traveler from Dunfermline
Posted 2 Oct 2024
Pretty standard hotel with nice views of the area surrounding. The food was very basic though and lacked flavour, but at least it had variety. Wish the swimming pool was a bit bigger, but overall it's a nice stay and a good place to relax.
Comment from Hotel Management
7 Oct 2024 by Your Reception Team, Hotel Management
Dear Mrs. AlexandraThank you so much for your opinion. It's very important for us that another guest can see the diference opinion of the guest to choose us to come to Tenerife.We hope to see you again in the futureSincerelyYour Reception Team
by A verified traveler
Posted 22 Sep 2024
Good location, good property, good food
Comment from Hotel Management
25 Sep 2024 by Sebastián González, Hotel Management
Thank you Jiaull for take a few minutes to give your opinion about our Hotel, this will help another guest who wish to come in the future.We hope to see you soonSincerelySebastián González / Reception Manager
by A verified traveler
Posted 12 Sep 2024
The hotel and staff were great.
Comment from Hotel Management
25 Sep 2024 by Sebastián González, Hotel Management
Dear Mr. John. Thank you so much for spend a few minutes to give your opinion about our Hotel. We hope this will help other persons who wish to come to our Hotel.SincerelySebastián González / Reception Manager
by A verified traveler from London
Posted 26 Aug 2024
Comment from Hotel Management
27 Aug 2024 by Sebastián González, Hotel Management
Muchas gracias Sr. Constantin por tomarse su tiempo y valorar nuestros servicios.Esperamos poder seguir contando con usted como cliente en futuras visitas a nuestra isla.AtentamenteSebastián GonzálezJefe de Recepción
by A verified traveler
Posted 5 Jul 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Sebastián González, Hotel Management
Muchas gracias Sr. Patrick por su valoración respecto de nuestro Hotel. Observo, por su puntuación, que ha quedado muy satisfecho lo que nos llena de mucha alegría por el trabajo bien realizado.Esperamos poder volver a verle muy pronte por nuestro Hotel.Mientras tanto le saluda atentamenteSebastián González - Jefe de Recepción y Reservas
by A verified traveler
Posted 22 Jun 2024
The hotel was amazing with amazing staff although They could improve the food and maybe invest in the air conditioning a bit more
Comment from Hotel Management
19 Aug 2024 by Sebastián González, Hotel Management
Thank you Mr. Mohammed to spend a few minutes to give your opinion about our Hotel. We hope the possible problem you get with the Air condition will definitively resolved with the new one that we are introducing in our Hotel actualyHope to see you again in the future in our Hotel.SincerelySebastián GonzálezReception and Booking Manager
by A verified traveler
Posted 22 May 2024 on Hotels
by A verified traveler
Posted 6 Apr 2024
The staff were very friendly. roof top bar area was fantastic
