Ratings based on 168 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2024
Confusing to find, no signage outside mall. and parking was not easy to find
Comment from Hotel Management
16 Oct 2024 by Viktoria Demeter, Hotel Management
Dear William, Thank you for your score on Vigilia Park. We are sorry that it was a bit confusing to find us and the complicity on finding a parking space. Some hours of the day can be bit more difficult. Hope to see you back in the future.Kind regards,
by A verified traveler
Posted 10 Dec 2023 on Orbitz
Terrible customer service
by A verified traveler
Good value stay
Posted 12 Nov 2023 on HotelsThese are very good apartments. They are clean and comfortable and all at a good price.
Comment from Hotel Management
18 Dec 2023 by The manager, Hotel Management
Dear Catherine,Thank you very much! Hope to see you back in the future!Kind regards,Viktoria
by A verified traveler
Posted 17 Mar 2023 on Hotels
by A verified traveler
Posted 9 Mar 2023
by A verified traveler
Posted 8 Feb 2023
The room was excellent, I’ve stayed at the Barcelo which is a 4 star hotel and the room was much nicer in decor and cleanliness at Vagilia park. The hotel was fully booked so the receptionist couldn’t give me a room with a better view but it was ok.
Other areas of the hotel do need improving such as swimming area and the jacuzzi needs to be heated this time of year (Feb). The location of the hotel could be better but the locals and food places are awesome. Check out the Italian around the corner from the hotel (Fettuccini I think). The staff are very nice too. Definitely would stay again!
by A verified traveler
Posted 5 Jan 2023
The apartment was clean and spacious. The furniture was good. Mattress very comfortable. Kitchen well-equipped but no oven. Good facilities for children. Breakfast okay. My only complaint is that the lifeguard refused to let my child use a large rubber ring in the swimming pool, claiming that it was an air mattress. This made me very angry.
by A verified traveler
Posted 5 Feb 2022 on Hotels
The most soulless place I’ve ever stayed.
by A verified traveler
Posted 30 Dec 2021 on Hotels
by A verified traveler
Would not recommend this hotel
Posted 26 Oct 2021 on HotelsThe Room itself was ok although it was very hot. I went to reception to ask if we could change rooms but they said the hotel was full. When I booked which was over 6 months ago I asked for a high room with a room. We certainly didn’t get either of those 2 things. It smelled terrible when we arrived so we went out and bought a scented candle There were several restaurants down below that were noisy and smelly. On our 1st night we hardly slept for the noise from down below from the shopping area and the corridor.
The balcony was tiny and very very noisy - I would describe it as being in a goldfish bowl 😩 Overal it spoilt the last few days of my holiday!
