Ratings based on 181 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Alexandre hotel Gala, Hotel Management
Dear JadeThank you very much for your visit and for rating your experience
by A verified traveler
Posted 16 Oct 2024
Bedding was dirty when arrived.
They need more security features around the hotel. No CCTV anywhere other than the reception.
We were moved rooms and the air con didn’t work.
Otherwise everything else was good. We would stay again but perhaps only for b&b
Comment from Hotel Management
17 Oct 2024 by Alexandre hotel Gala, Hotel Management
Dear JaemeThank you very much for your visit and for sharing your experience.We hope you accept our apologies for the incident in question, which we assure you is very unusual.We have already taken measures to ensure that it does not happen again.Your feedback helps us to improve.Sincerely
by A verified traveler
Posted 23 Jun 2024
Nice setting, excellent restaurant, friendly staff.
Comment from Hotel Management
3 Jul 2024 by Alexandre Hotel Gala, Hotel Management
Thank you very much for visiting Hotel Gala and sharing your kind review.We would love to welcome you again
by A verified traveler
Posted 3 Jun 2024 on Hotels
Comment from Hotel Management
11 Jun 2024 by Alexandre Hotel Gala, Hotel Management
Estimado AlejandroGracias por su visita y por calificar su experiencia
by A verified traveler
Posted 31 May 2024
Clean & Tidy
Comment from Hotel Management
11 Jun 2024 by Alexandre Hotel Gala, Hotel Management
Dear clientThank you very much for your visit and your kind review.
by A verified traveler
Posted 27 May 2024
Fabulous hotel!
Comment from Hotel Management
31 May 2024 by Alexandre Hotel Gala, Hotel Management
Thank you very much for your visit and your kind review.We would love to welcome you again
by A verified traveler
Posted 26 May 2024
Dirty, noisy, poor food quality.
Comment from Hotel Management
31 May 2024 by Alexandre Hotel Gala, Hotel Management
Dear clientThank you for your visit.We are sorry to hear that our efforts to please your stay have not met your expectations. We will continue working hard.Sincerely
by A verified traveler
Posted 19 May 2024 on Hotels
Comment from Hotel Management
20 May 2024 by Alexandre Hotel Gala, Hotel Management
Muchas gracias por su visita y por calificar su experiencia.El equipo del hotel Gala espera recibirlo de nuevo.
by A verified traveler
Posted 14 May 2024 on Hotels
Comment from Hotel Management
17 May 2024 by Alexandre Hotel Gala, Hotel Management
Estimada TizianaMuchas gracias por su visita y por calificar su experiencia.
by A verified traveler
Don’t take any food options
Posted 13 May 2024 on HotelsHotel is amazing and very close to the beach
Food was really bad. Mostly cold by the time we got there.
Hash browns missing every morning
Drinks very diluted
Coffee no taste.
Comment from Hotel Management
17 May 2024 by Alexandre Hotel Gala, Hotel Management
Dear clientThank you for visiting Hotel Gala and sharing your opinion
