Ratings based on 194 Verified Reviews

3.4 out of 5
80% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Tepic

Posted 1 Aug 2024
Some of the staff was rude, the property lacks of maintenance and renovation and the AC didn’t work properly in the entire complex which is super important for a tropical destination.
1 out of 5
by A verified traveler

Posted 25 Jun 2024
The bathrooms are in horrible condition. There is mold and are in bad conditions.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Nov 2023
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jun 2022
2 out of 5
by A verified traveler

Posted 11 Jun 2022
Hotel needs remodeling and new AC units. The rooms are so empty and do not have anything inside besides a bed.
3 out of 5
by A verified traveler

Posted 5 Apr 2022 on Hotels
Beach and pool area were pleasant. The sport areas and game room need some TLC. My son and I enjoy billiards but the tables were in poor shape. The rooms were tolerable, as expected, but we had no hot water. It was serviced but the hot water didn’t last. The pictures on the web site do not represent the present so be prepared. Overall I did enjoy my stay. I liked the view. Food was good. They were under construction so it shows they are concerned about appearance. This place has potential, it’s quiet, private, and friendly.
4 out of 5
by A verified traveler

Posted 14 Mar 2022
Nice, quiet place, but building is old needs upgrade. (Bathroom door not locking, shower liking, and sink clogged)
4 out of 5
by A verified traveler

Posted 2 Mar 2022
Very nice position and beach. The hotel is in dire need of upgrading though. Food was good, especially in the night restaurant.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Dec 2021 on Hotels