Ratings based on 724 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
There was about an inch wide band of black what appeared to be mold under the toilet rim.
by A verified traveler
Posted 31 Oct 2024
Staff was polite and helpful. Facility was clean. Room was spacious and well maintained.
by A verified traveler
Posted 29 Oct 2024
Na
by A verified traveler
Posted 23 Oct 2024
N/A
by A verified traveler
Posted 13 Oct 2024
The AC unit was do loud in our room. We left after being there for only 3 hours.
The room also stunk when we walked in.
by A verified traveler from Flower mound
Posted 25 Sep 2024
Wonderful staff that went out of their way to make sure our stay was as convenient as possible. Spacious room, albeit older but still comfortable. Quiet especially considering the frontage road location. Would stay here again
by A verified traveler
Posted 15 Sep 2024
Crickets in this hotel are everywhere. We had a cricket jump out of a towel stick to our backs! Had to ask to move rooms but it wasnt any better. Crickets were in the restroom and also in the hallway. Theyre everywhere in the hotel. When trying to ask for a manager on duty the front desk lady said he was not here and her excuse was we live in Texas! No apology or any offer to waive my cancellation! It was a horrible night! I live in Texas by the way and that has never ever happened to us in any hotel so far!
by A verified traveler
Posted 8 Sep 2024
Very professional staff - everyone.
Affordable
by A verified traveler from Charleston
Posted 7 Sep 2024
Wonderful check in using our database with out duplicative questions when you are really tired from traveling. Appreciated.
Property average. Good value.
by A verified traveler
Posted 25 Aug 2024
I love staying at Residence Inn. This property however has a few issues. The entrance is really rough and every time I entered I got horns blown at me. The vegetation is overgrown. The building entrances have big dirty ash trays and cigarette butts. I had to get a new room because there was white pet hair all over the first. We had the hair all over us. The bed was comfortable. We will try it again on our next visit. Maybe it's in recovery mode now.
