Ratings based on 568 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Clean room! Bed was comfortable.
Comment from Hotel Management
11 Nov 2024 by Dezi , Hotel Management
Thank you for choosing Candlewood Suites Temple Medical Center. We appreciate positive feedback like yours, to continue to give great guest service.
by A verified traveler from North richland Hills
Posted 30 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Dezi , Hotel Management
Thank you for taking the time to tell us about your experience at Candlewood Suites TEMPLE - MEDICAL CENTER AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites
by A verified traveler
Posted 13 Oct 2024
👍
Comment from Hotel Management
30 Oct 2024 by Dezi, Hotel Management
Thank you for taking the time to tell us about your experience at Candlewood Suites TEMPLE - MEDICAL CENTER AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites
by A verified traveler from Spring
Posted 15 Sep 2024
Clean and safe!
Comment from Hotel Management
30 Oct 2024 by Dezi, Hotel Management
Thank you for taking the time to tell us about your experience at Candlewood Suites TEMPLE - MEDICAL CENTER AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites
by A verified traveler
Posted 12 Sep 2024
Reserved a king sweet a week before. Checked in, after waiting 30 minutes for staff to get out of bathroom, and was told reservation could not be guaranteed and gave us double single bed room.
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Dezi, Hotel Management
Thank you for choosing Candlewood Suites Temple Medical Center. We appreciate positive feedback like yours, to continue to give great guest service.
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by Dezi, Hotel Management
Thank you for choosing Candlewood Suites Temple Medical Center. I do apologize that we did not meet your standards. Allow us to make it right with you. We strive to give great guest services.
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by Dezi , Hotel Management
Thank you for choosing Candlewood Suites Temple Medical Center. We appreciate positive feedback like yours, to continue to give great guest services.
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Dezi , Hotel Management
Thank you for choosing Candlewood Suites Temple Medical Center. I apologize we did not meet your expectation. As we strive to give great service. We hope you allow us to make it right, and come back with a memorable experience.
by A verified traveler
Posted 10 Jul 2024
Room was not I requested. I am a very tall man and my feet hung off of the bed. I booked a King size bed and ended up with a queen.
Comment from Hotel Management
11 Jul 2024 by Dezi, Hotel Management
Thank you for choosing Candlewood Suites Temple Medical Center. I do apologize, that we could not accommodate the king that you requested. We are an extended stay property, and sometimes our long term stays will extended. I do apologize again for any inconvenience this has caused.
