Ratings based on 970 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2025
by A verified traveler
Posted 16 Jan 2025
by A verified traveler
Posted 14 Jan 2025
Good location. Close to the airport/cruise port/beach. Fast food options only without driving. The room was clean and nice. No coffee maker/bottled water. The front desk staff did not seem very patient and happy to assist guests.
Comment from Hotel Management
14 Jan 2025 by General Manager, Hotel Management
Dear Tie,Thank you for your feedback! We’re glad you appreciated our convenient location and clean, comfortable rooms. Your comments regarding the lack of amenities and front desk service are valued, and we’ll work to improve these areas. We hope to have the opportunity to provide you with a more seamless and welcoming experience on your next visit to Holiday Inn Express & Suites Tampa USF-Busch Gardens.
by A verified traveler
Posted 13 Jan 2025
Everything was acceptable.
Comment from Hotel Management
14 Jan 2025 by General Manager, Hotel Management
Dear Stephen,Thank you for taking a moment to review your stay! We are honored that you enjoyed your experience with us, and we hope to welcome you back to Holiday Inn Express & Suites Tampa USF-Busch Gardens for another stellar stay in the future.
by A verified traveler
Posted 13 Jan 2025
Keys did not work properly for the door. Inconvenience of only using front entrance. Generally nice condition.
Comment from Hotel Management
14 Jan 2025 by General Manager, Hotel Management
Dear Mike,Thank you for your feedback. We sincerely apologize for any inconvenience you experienced. Rest assured, your feedback is important to us, and we will address this concern promptly. It was a pleasure having you here, and we hope you'll consider returning very soon.
by A verified traveler
Posted 12 Jan 2025
The continental free breakfast was amazing and a coffee station opened all day. And security was excellent.
Comment from Hotel Management
13 Jan 2025 by General Manager, Hotel Management
Dear Tina,Thank you for your glowing review! It's wonderful to know that our complimentary full hot breakfast and exceptional coffee stations were just what you needed to start the day right. Our team works hard to provide everything our guests need, including ensuring everyone feels safe and secure under our roof. It was a pleasure having you as our guest, and we hope to welcome you back for another exceptional stay!
by A verified traveler
Posted 11 Jan 2025
Hotel is nice.
Comment from Hotel Management
13 Jan 2025 by General Manager, Hotel Management
Dear Jenna,It's wonderful to know that everything was to your liking during your time with us! It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Tampa!
by A verified traveler
Posted 8 Jan 2025
Staff are amazing. Free shuttle to Busch Gardens
Comment from Hotel Management
8 Jan 2025 by General Manager, Hotel Management
Dear Becca,Thank you for your feedback! It's great to hear you enjoyed our team's friendly service and convenient shuttle. We hope to welcome you back to Holiday Inn Express & Suites Tampa USF-Busch Gardens soon for another great visit!
by A verified traveler from orlando
Posted 7 Jan 2025
by A verified traveler
Posted 5 Jan 2025
Very convenient and nice stay! The shuttle and driver to be dropped off and picked up at Busch gardens was very convenient! Out stay was perfect
Comment from Hotel Management
6 Jan 2025 by General Manager, Hotel Management
Dear Yolanda,Thank you for your kind words! We're thrilled to hear that the shuttle service to Busch Gardens made your stay even more convenient. We're so glad you had a perfect stay with us, and we hope to welcome you back again soon!