Ratings based on 878 Verified Reviews
3.7 Room cleanliness
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
It was convenient easy to set up, we experienced a roach a day and there was someone’s hair tie on the floor and hairs around the room that didn’t belong to us. The walls had black marks, couch was dirty and the refrigerator smelled of fish. The bed creaked, pillows weren’t comfortable and the person above us was walking across the floor at all hours of the night and early morning and their bed creaked as well. Price was ok.
by A verified traveler from San Diego
Posted 23 Nov 2024
Room size is nice and ex parking
Comment from Hotel Management
24 Nov 2024 by Kristie, Hotel Management
Bryan,Thank you for your feedback! We're so glad you had a positive experience with us. Your support means a lot, and we look forward to serving you again soon!
by A verified traveler
Posted 17 Nov 2024
Dirty, old items left in drawers. One glass, no hairdryer even after requesting one. Desk is only staffed business hours, so you know what to expect.
by A verified traveler
Posted 13 Nov 2024
Very great place will stay again
Comment from Hotel Management
24 Nov 2024 by Kristie, Hotel Management
Ileana,Thank you for your feedback! We're so glad you had a positive experience with us. Your support means a lot, and we look forward to serving you again soon!Kristie Peel, Operations Manager
by A verified traveler
Posted 13 Nov 2024
I really liked that I felt safe in the area. It was in a nice area and everything is close to the apartments. I liked that there was appliances which allowed me to cook instead of eating out all the time. The thing that was most important to me besides cleanliness and safety was it having a fitness center because of the reason we were there. The center had a treadmill and an elliptical machine, both which did not work. The pool was also not in service. We ended up having to look for a gym out of the property so we could meet our goals.
by A verified traveler
Posted 9 Nov 2024
The room smelled really bad. The doors require a code but were already open walla are crazy thin
by A verified traveler
Posted 6 Nov 2024
Walls are very thin, could hear the couple in the next room arguing several times. Hair still in tub and a half smokin cigarette butt was left sitting on top of one of the picture frames in the room. Not worth the money what so ever. Plus the 24 hour spa is closed… so don’t expect the amenities they advertise. Terrible experience!
by A verified traveler
Posted 4 Nov 2024
Clean
Comment from Hotel Management
6 Nov 2024 by Kristie, Hotel Management
Shamika,Thank you for your feedback! We're glad to hear that you found the property clean. We strive to maintain a high standard of cleanliness for all our guests, and we appreciate you taking the time to share your experience. We hope to welcome you back soon!
by A verified traveler
Posted 26 Oct 2024
The room was so nice a king sized bed and a kitchenette with a hide a bed couch. And it was quiet. I expected to hear alot of hallway traffic or bumps on the walls from connecting rooms but never heard a sound. Street traffic was a little loud but not bad.
Comment from Hotel Management
30 Oct 2024 by Kristie, Hotel Management
Veronica,Thank you for your feedback! We're glad to hear you enjoyed the spacious room with the king-sized bed and kitchenette. It's great to know that you found it quiet and comfortable, despite some street noise. We appreciate your insights and hope to welcome you back for another stay soon!Kristie Peel, Operations Manager
by A verified traveler
Posted 25 Oct 2024
Did not actually stay in the room we paid for. We got to the parking lot and felt very unsafe. The security guard did not have very high remarks for the safety of the area or building so we left and found another hotel in a better area. Getting our money back would be great but doubt it will happen the protection plan is no good if you are going city to city and don’t have time to cancel.
Comment from Hotel Management
26 Oct 2024 by Kristie, Hotel Management
Jolene,Thank you for sharing your experience, and I'm sorry to hear about the concerns you faced regarding safety. We take guest safety very seriously and appreciate your feedback. I understand how frustrating this situation must be, especially when it comes to your reservation and the protection plan. Your safety and comfort are important to us, and we hope to have the opportunity to provide a better experience in the future.Kristie Peel, Operations Manager
