Ratings based on 1,330 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 22 Nov 2024
This property was not like the picture on web. Bare floors, old and not very welcoming
by A verified traveler
Posted 20 Nov 2024
staff.
by A verified traveler from Somerton
Posted 17 Nov 2024
It was not clean, the dump truck had to dump trash on a Sunday morning!
Comment from Hotel Management
18 Nov 2024 by CiCi A, Hotel Management
I apologize for your experience with us and will be sharing your feedback with our team during our next meeting. We appreciate you taking the time to leave a review and hope you have a great day!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by CiCi A, Hotel Management
Thank you for asking the time to leave a response and we would love to hear more about what made your stay a 10/10!
by A verified traveler
Posted 13 Nov 2024
I asked for towels and no one ever came
To the room. When I arrived, the floor was so dirty. It has not been swept for I don’t know how long. Cheetos, cards, hairs, cockroaches, dust, dirt. Would not recommend
Comment from Hotel Management
15 Nov 2024 by CiCi A, Hotel Management
I apologize for your experience with us. We will be using this feedback to address our team during our next meeting. Thank you for taking the time to leave a response and have a great day!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
15 Nov 2024 by CiCi A, Hotel Management
Thank you for taking the time to leave a response and we would love to here more about what made your stay a 10/10!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by CiCi A, Hotel Management
I apologize for your experience with us and would love to hear more if you are willing to reach out to our property. Thank you for taking the time to leave a response and have a great day!
by A verified traveler
Posted 11 Nov 2024
I didn’t like that although I was staying 4 days I was given a room without a mini fridge or microwave. The bed was soft and uncomfortable. There was a comment while I was checking in, I see you used Expedia. Which made me feel like they put me in a crappy room.
Comment from Hotel Management
12 Nov 2024 by CiCi A, Hotel Management
I apologize for your experience with us and will be using your feedback to address our team. We do acknowledge where reservations are made especially at checkout so that our guests know who should be sending a copy of their receipt. Our deluxe rooms do include a fridge a microwave for an additional fee. If you have any questions or concerns please do not hesitate to reach out and thank you for taking the time to leave a response.
by A verified traveler
Posted 11 Nov 2024
Not
Comment from Hotel Management
12 Nov 2024 by CiCi A, Hotel Management
Thank you for taking the time to leave a response. We would love to hear more about your stay if your willing to reach out to us on property. Thank you again and have a great day!
