Ratings based on 85 Verified Reviews
4.8 Room cleanliness
4.2 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
The view from my room was beautiful! The room was perfect for a couple. I would give it a five stars rating if the bathroom didn’t smell like mold. I told the front desk; they said they would look into it; but nothing was done. In addition, the TV didn’t work on the third day that we were there. They could not fix it 😕
The construction noise started from 07am to 10 pm.
There was only one road to get in and out of town. It was very very bumpy!
Food was expensive at Las Catalinas and Tamarindo.
But people were very kind and super friendly.
by A verified traveler
Posted 8 Dec 2024
No swimming pool
by A verified traveler
Posted 7 Sep 2024
Awesome location, visited for the Xterra Triathlon, hoping to return next year.
Comment from Hotel Management
30 Oct 2024 by Luis, Hotel Management
Hello Esteban, thank you for your comments. We do appreciate your time and value all the feedback. Best!
by A verified traveler
Posted 28 Aug 2024
Great experience and service
Comment from Hotel Management
30 Oct 2024 by Luis, Hotel Management
Hello David, thank you for your comments. We do appreciate your time and value all the feedback. Best!
by A verified traveler
Posted 14 Aug 2024
The location was beautiful and had its own little restaurants, spa and groceries, but all were pretty expensive.
Comment from Hotel Management
30 Oct 2024 by Luis, Hotel Management
Hello Francisco, thank you for your comments. We are happy to know that you enjoy every detail and commercial. We do appreciate your time and value all the feedback. Best!
by A verified traveler
Posted 4 Jul 2024 on Hotels
Comment from Hotel Management
30 Oct 2024 by Luis, Hotel Management
Hello Claudio, thank you for your comments. We do appreciate your time and value all the feedback. Best!
by A verified traveler
Posted 26 May 2024
It is a perfect stay from the moment you get in throughout all the stay is simply perfection at its best!
Comment from Hotel Management
18 Jun 2024 by Luis U, Hotel Management
Hello Veronica, thank you for your comments. We do appreciate your time and value all the feedback. We are happy to know that you loved it. Best!
by A verified traveler from BLACK ROCK
Posted 23 May 2024 on Travelocity
Comment from Hotel Management
18 Jun 2024 by Luis U, Hotel Management
Hello Vernon, thank you for your comments. We do appreciate your time and value all the feedback. Best!
by A verified traveler
Posted 14 May 2024
The property was prestine with kind and helpful staff
Comment from Hotel Management
18 Jun 2024 by Luis U, Hotel Management
Hello Michelle, thank you for your comments. We do appreciate your time and value all the feedback. Best!
by A verified traveler
Posted 22 Apr 2024
El lugar es muy bonito en sus alrededores, sentimos que la habitación no está adecuadamente equipada para cocinar (a los sartenes se les pega la comida, no hay escurridor de platos, solo hay un limpión para secar platos para toda la estadia). Algunas veces para lograr que se nos atendiera de forma adecuada al whatsapp de las catalinas teniamos que enviar varios mensajes a diferentes momentos para que se ejecutara la petición. En general, fue una buena experiencia, solo esos dos detalles que cambiaria
Comment from Hotel Management
23 Apr 2024 by Luis U, Hotel Management
Hola Maria, muchas gracias por sus comentarios y detalles que para nosotros serán importantes de cuidar para todos nuestros huespedes. Saludos!
