Ratings based on 3 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
2.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2022
by A verified traveler
Friendly staff
Posted 28 Jan 2022 on HotelsThe friendly staff welcoming you with smile and very quick check in. They greet you everytime they see you. Room was ok, very good.
Comment from Hotel Management
30 Jan 2022 by Ammy, Hotel Management
Hi, Kamarul! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
by A verified traveler
Bad experience for a nice hotel
Posted 12 Aug 2020 on HotelsAs for the hotel it's presentation on the outlook is good but when in the room it's not that pleasant where power plug is shortage, water pressure is too low, the aircond is too small for such a big room and it doesn't have much air output from it and the mattress when you sleep on you can feel the coiled spring thus reducing comfort and makes me feels very tiring the whole day whereas I can't sleep due to all the above.
Comment from Hotel Management
15 Aug 2020 by Ammy, Hotel Management
Sorry for the unpleasant experience you had with us. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Alex
