Ratings based on 18 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice stay, great food
Posted 22 Feb 2020 on HotelsGenerally nice, a little noisey as it is a pub but this is to be expected
by A verified traveler
Posted 13 Feb 2020 on Hotels
by A verified traveler
Posted 11 Apr 2019 on Hotels
by A verified traveler
Long week end
Posted 23 Sep 2018 on HotelsBreakfast was a bit slow.
Headroom in bedroom wad a bit low.
Food good, friendly staff
by A verified traveler
Recommended
Posted 8 Aug 2018 on HotelsLovely decor, clean and comfortable bedroom. All the staff were extremely friendly and welcoming. Good breakfast too.
by A verified traveler
Posted 11 Jun 2018 on Hotels
Recommended
for Everyoneby A verified traveler from Helsinki, Finland
Posted 12 Apr 2018 on Ebookers
A charming hotel with relaxed atmosphere. The staff was friendly and made sure you were comfortable. Absolute bonus is the delisious breakfast to give you a great start for the day. Good connections anywhere in West Midlands and Wales.
Comment from Hotel Management
12 Apr 2018 by julie, Hotel Management
Hi birgitta,
Thank you so much for your wonderful feedback score.
It was a pleasure having you stay with us, hopefully we will see you again soon
Kind Regards
Julie
by A verified traveler
Exceptional
Posted 4 Apr 2018 on HotelsI rarely use the word 'exceptional' in a review but the Ugly Duckling north of Telford deserves that accolade for both the rooms and again for the restaurant. Google earth shows a picture (2014) of a derelict and run down old pub and somewhere since then it has been transformed. Modern tasteful décor in the rooms, comfortable bed, strong Wi-Fi, effective shower and all facilities you would expect. The food selections for both dinner and breakfast were ample and the quality very high. All staff were extremely pleasant and very professional at their jobs. No real problems at all although some late departing guests were a little loud on the Saturday. Very handy for all the local Shropshire tourist features such as Ironbridge and the Wrekin. An exceptional experience is the appropriate description.
Comment from Hotel Management
12 Apr 2018 by julie, Hotel Management
Hi Phillip, Thank you so much for taking the time to write such a wonderful review, all of our staff work hard to ensure your stay with us is a great one,
We look forward to seeing you again soon
Kind regards
Julie
by A verified traveler
A very welcoming stay
Posted 28 Mar 2018 on HotelsAmazing stay, very helpful staff, great accommodation and lovely food.
Comment from Hotel Management
12 Apr 2018 by julie , Hotel Management
Hi Graham, thank you so much for leaving such a wonderful review, we are pleased to hear you enjoyed your time with us and we look forward to seeing you again in the future
Kind Regards
Julie
by A verified traveler
Very pleasant....
Posted 13 Jan 2018 on HotelsVery comfortable and clean hotel serves excellent food and the staff do a great job. Not keen on ordering breakfast the night before..
