Ratings based on 194 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2024
Friendly and helpful staff
by A verified traveler
Posted 13 Oct 2024
The room was a good size, well decorated and clean. However, it was absolutely boiling and there were no thermostats on the radiators to turn them off, so the only way to cool the room down was to open the windows. The downside of that was that it is on a main road, so we got woken up every hour.
Whilst the bar was really nice and the staff lovely and friendly, we discovered that despite the recent reviews showing a lovely breakfast hamper, that there was no breakfast provided. They are still planning on providing hot food in "a few weeks". As I had an 8am work start, the only place open for breakfast was McDonald's, in the wrong direction so I went to work tired and hunger. Far from worth the £83 I paid. If I'd known there was no breakfast I could at least have made other arrangements.
by A verified traveler
Posted 25 Sep 2024
This property was convenient for my location needs in Wellington.
The bed linen and towels were ok.
However:
The bed was uncomfortable- hard matress
The breakfast hamper was poor quality and value for the daily rate charge of over £100 !
The room was small and not suitable/comfortable for 2 people- if I was not travelling alone.
The shower was a challenge to operate, hot water flow was slow to start and poor pressure
The room was not comfortable or spacious.
It was cramped and certainly NOT worth £200 special offer for 2 nights. I wished they had vacancy at Premeir Inn for the dates of my stay!
I would NEVER stay here again or recommend this place!
by A verified traveler
Posted 4 Sep 2024
William was very accommodating and very helpful. He's friendly and easy going. He made me feel welcome and comfortable.
There are also friendly local customers that use the bar as their local pub, which was refreshing to see.
In additions, William is preparing his kitchen to start serving hot food. This will be an addition to their good services and I wish them the best of luck
by A verified traveler
Posted 31 Aug 2024 on Hotels
The property has been refurbished to a high standard. I understand that a chef was due to start the following week, so no restaurant service, however the owner suggest a pub about 15minutes walk away which was excellent. Breakfast was provided free of charge with a very nice hamper and the fridge contained milk orange juice and yogurts .
by A verified traveler
Great stay!
Posted 16 Aug 2024 on HotelsI had a wonderful stay! Will (the Manager) greeted me warmly upon arrival and went out of his way to ensure I had a good experience. The single room (at the top) was perfect for my needs & the hamper was a lovely touch. I will definitely return.
by A verified traveler
Posted 13 Aug 2024
Nice and clean with a great continental breakfast. No food at the moment, but close to places to eat. Very friendly staff. Would stay there again
by A verified traveler
Posted 6 Aug 2024
Great stay
by A verified traveler
Posted 2 Aug 2024 on Hotels
Building is looking very run down from the outside, room was generally clean & tidy on arrival.
by A verified traveler
Posted 2 Aug 2024 on Hotels
Small establishment but very well run by the new owner. I will certainly go there again when I'm in the area.
