Ratings based on 824 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Always friendly and welcoming - great breakfast too
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Lis Frost, Hotel Management
Dear IvanThank you for taking time to score your stay. I hope that if you return we might have an opportunity to increase it. Please let us know if we can help in any way.Kind regardsLis FrostGroup Hotels Guest Relations Manager
by A verified traveler
Posted 28 Oct 2024
WOW!! Great find. Every member of staff was helpful and smiling. The pool was fab and the food was AMAZING!!
Comment from Hotel Management
30 Oct 2024 by TJukes, Hotel Management
Dear Caroline,Thank you so much for your AMAZING!! review, we really appreciate you taking the time to share your experience with us Kind Regards Tracey Jukes Front of House Operations Manager
by A verified traveler
Posted 21 Sep 2024
Good experience
Comment from Hotel Management
24 Oct 2024 by Lis Frost, Hotel Management
Thank you Krishna for your kind feedback.Kind regardsLis FrostGroup Hotels Guest Relations Manager
by A verified traveler
Posted 9 Sep 2024
Good for an overnight stay if in the area in business etc. Shower curtains are a bit dated and unhygienic. Reception,bar and lounge staff were exceptional.
Comment from Hotel Management
24 Oct 2024 by Lis Frost, Hotel Management
Dear HilaryThank you for your feedback which is appreciated. Let me reassure you that with the feature curved shower rails this means the curtains do not come into contact with the guest, but also the curtains are laundered to keep them hygienic for everyone.I'm pleased that the team looked after you so well.Kind regardsLis FrostGroup Hotels Guest Relations Manager
by A verified traveler
Posted 2 Sep 2024
Excellent staff , really clean very pleasant stay with kids .
They have a area for kids to play which was god sent . Well thought
Comment from Hotel Management
30 Oct 2024 by TJukes, Hotel Management
Dear Mohammed, Thank you for your excellent feedback. Lots of families really enjoyed the kids play area over the summer we're so happy you did too. Kind Regards Tracey Jukes Front of House Operations Manager
by A verified traveler
Posted 29 Aug 2024
Staff were helpful. Room was spacious and comfortable. Breakfast was very busy and it was a case of just grabbing a table. Plenty of parking and an easy walk to the park.
by A verified traveler
Posted 27 Aug 2024
Easy to get to, stayed before..
by A verified traveler
Posted 26 Aug 2024 on Hotels
by A verified traveler
Excellent family friendly hotel
Posted 26 Aug 2024 on HotelsSuper friendly and helpful staff throughout the hotel such a safe and comfortable place for me to stay as a single mum with my 8 year old. We were visiting family nearby.
We loved the pool facilities really well organised and fair for guests to get a slot lovely changing facilities and clean towels provded and body wash in the showers which makes it even easier and ate brekafast which was delicious.
The room was really spacious and had everything we needed.
We had an evening meal in the bar there was a lovely atmosphere and service was excellent. Food came out quick and kids eat free which was amazing !!
Cant wait to come back and stay again.
Comment from Hotel Management
27 Aug 2024 by Lis Frost, Hotel Management
Dear CharlotteThank you so much for taking the time to leave such an excellent review. I have shared it with the whole team and its really made their day. We look forward to welcoming you and the children back soon.Kind regardsLis FrostGroup Hotels Guest Relations Manager
