Ratings based on 203 Verified Reviews

4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Oct 2024
I've stayed in this hotel multiple times over the last year, both for business and for some family trips on which I brought my wife and adult children. Everyone had nothing but the highest praise for the experience. The hotel is spotless and the rooms are beautiful, and the views from the rooms on the higher floors are magnificent. The business lounge is well worth paying extra for as there is a really nice spread of light dinner and snack items in the evening, and it is a very pleasant place to hang out and/or work. Wifi excellent. There is a small pool and bar on the top floor which was very much enjoyed by my family. The hotel provides access to a health club in the same building which is a very extensive modern professional gym, really more than you would get in a hotel gym. We only ate breakfast in the hotel but it was really great -- lots of variety, service for omelettes and coffee was very fast and friendly. It really paralleled the kind of breakfast you get at some of the bigger Israeli hotels. The staff is super friendly and helpful. Despite it being primarily a business hotel it has a very warm feel to it, and we've looked forward to returning to it on each of our visits. Finally, the location is really great -- a short walk (5 minutes?) to the light rail into Tel Aviv, which is super efficient, and several malls where you can pretty much eat anything in the world that you want as well as shopping.
Comment from Hotel Management
27 Oct 2024 by Doron, reception and guest relations manager, Hotel Management
Dear Mr. Joel,Wow, Thanks for your amazing review.It is much appreciated that you dedicated from your precious time in order to write such a beautiful and thoughtful review.It is really warming our hearts to know that you are coming back to our hotel very often and we are succeeding to make your stay pleasant and satisfy all of your needs.Thanks for your kind words regarding our hotel design, staff, cleanliness, Wi-Fi quality and atmosphere.It is always our pleasure to host you, and we will be very happy to continue to do so in the near future.Best regards,Doron, reception and guest relations manager.
3 out of 5
by A verified traveler

Posted 8 Oct 2024 on Hotels
At application of hotels they wrote the price include the fees but when we get there at the hotels we pay fees And we pay parking They should do the parking free
Comment from Hotel Management
8 Oct 2024 by Doron, reception and guest relations manager, Hotel Management
Dear Muhammad,Thanks for choosing Prima Link.Your comments have been taken to our attention.Regarding the VAT, I am deeply sorry for the confusion, it is written on the page of the booking that for Israeli citizens, the VAT is not included in the amount showed on the website and therefore, will be added in the hotel directly.It was our pleasure to host you, and we will be very happy to host you again.Best regards,Doron, reception and guest relations manager
5 out of 5
by A verified traveler

Whole week for business

Posted 28 Sep 2024 on Hotels
Bed was very comfortable with a choice of pillows. I slept through eveey alarm! The staff were helpful without being imposing and the shower great for waking me up 2 hours earlier than normal.
Comment from Hotel Management
28 Sep 2024 by Doron, reception and guest relations manager., Hotel Management
Dear Mr.Mark,Thanks for your kind words.We are more than happy to discover that you enjoyed your stay with us and the bed was comfortable for you.It was our pleasure to host you and we will be happy to host you again.Best regards,Doron, reception and guest relations manager.
5 out of 5
by A verified traveler

Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Doron, reception and guest relations manager, Hotel Management
Dear Mr. Simon,Thanks for your kind review.We are delighted to know that you enjoyed your stay with us.It was our pleasure to host you, and we will be happy to host you again.Best regards,Doron, reception and guest relations manager
5 out of 5
by A verified traveler

Posted 22 Sep 2024 on Hotels
Comment from Hotel Management
22 Sep 2024 by Doron, reception and guest relations manager, Hotel Management
Dear Mr. Michael,Thanks for choosing Prima Link.We are delighted to know that you enjoyed your stay with us.It was our pleasure to host you, and we will be more than happy to host you again.Best regards,Doron, reception and guest relations manager.
5 out of 5
by A verified traveler

Posted 19 Jul 2024
Comment from Hotel Management
20 Jul 2024 by Doron, reception and guest relations manager., Hotel Management
Dear Mr. Joel,Thanks fir choosing us again.It is always a great pleasure to host you and meet you.We are delightesd to know that you enjoyed your stay with us.Best regards,Doron, reception and guest relations manager.
5 out of 5
by A verified traveler

Posted 27 Jun 2024 on Hotels
This is a great business hotel - clean, in good shape, and at a great location. They even upgraded my room without me asking!
Comment from Hotel Management
27 Jun 2024 by Doron, reception and guest relations manager., Hotel Management
Dear Mr. Ari,Thanks for choosing Prima Link.We are delighted to discover that we managed to make your stay pleasant and meet yiur needs.Thanks for your kind words regarding our staff, hotel cleanliness and our location.It was our pleasant to host you and we will be very happy to host you again.Best regards,Doron, reception and guest relations manager.
5 out of 5
by A verified traveler

Posted 13 Jun 2024 on Hotels
Comment from Hotel Management
13 Jun 2024 by Doron, reception and guest relations manager, Hotel Management
Dear Nitzan,Thanks for your amazing review.We will be more than happy to host you again.Best regards,Doron, reception and guest relations manager.
5 out of 5
by A verified traveler

Posted 9 Apr 2024 on Hotels
Comment from Hotel Management
9 Apr 2024 by Doron- reception and guest relations manager, Hotel Management
Dear Mr. Tishbi,Thanks for ranking us a perfect hotel.We are delighted to know that we managed to make your stay pleasant.It was our pleasure to host you and we will be very happy to host you again.Best regards,Doron, reception and guest relations manager.
5 out of 5
by A verified traveler

Posted 30 Jan 2024
This is a hidden jewel in Petach Tikvah. I spent 10 days in the hotel in January and was incredibly impressed with how friendly and efficient all the staff were. The breakfast is plentiful and varied. The hotel is very clean and modern. I spent most of my time in a very modern and lovely room on the 18th floor with remarkable views of the surrounding area. The hotel is within walking distance of three malls so there is no end of places to eat or shop, and the light rail into Tel Aviv is a 5 minute walk away. it is a wonderful hotel, highest ratings.
Comment from Hotel Management
30 Jan 2024 by Doron, reception and guest relations manager, Hotel Management
Dear Mr. Joel,Wow! Thanks for your amazing review.We are delighted to hear that you enjoyed your stay and we managed to satisfy all your needs.Thanks for your compliments regarding our staff, breakfast, hotel cleanliness and decoration. It was our pleasure to host you and we will be very happy to host you again in the future.Best regards,Doron, reception and guest relations manager.