Ratings based on 621 Verified Reviews

3.9 out of 5
82% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 23 Sep 2024
I loved Rona the service manager. The hotel itself is old and tired. I thought it was over priced for tge quality of the hotel. Good selection at breakfast. And Rona is great. No parking available at the hotel which was a major headache for us. We will not return to this establishment.
5 out of 5
by A verified traveler

Posted 1 Sep 2024
Good value for money. Very good staff. Very good breakfast. Rooms are not wow...but have all you need (hot water in the shower, great aircondition, comfortable bed, clean quiet room). You have so many things to do in the area...you are hardly in the room anyway...
Comment from Hotel Management
5 Sep 2024 by Sincerely, Rona Alkolombri G.R Manager, Hotel Management
Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.This year we are renovating rooms.Hope you feel the difference on your next stayץ
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Aug 2024 on Hotels
1 out of 5
by A verified traveler

WORST STAY DO NOT STAY !!!

Posted 22 Jul 2024 on Hotels
This was the worst hotel I have EVER stayed at. From the moment we checked in to the moment we checked out. I would not recommend this hotel to ANYONE. It took over 3 hours to check us in, we were sitting in the lobby with two little kids tired, hungry, just wanting to go to our room. Just PLEASE save yourself the trouble and never stay here. Rooms are outdated, beds are uncomfortable and dirty. The bathroom stunk so bad from the pipes, we had to cover it in perfume to be able to even use the restrooms. I had to call hotels.com and complain, they had to call the hotel and speak to the manager for us to check in. It was overall such a horrible experience. This hotel is not family friendly, it is so dirty, the room we stayed in had dirty cups, floors, beds, pillows stunk like I can’t even explain. I will never book again, and I recommend everyone avoid booking to save yourself a headache. I never leave horrid reviews because I understand things happen, it’s impossible for things to be perfect. But the way my family and I were disrespected it was insane. Please, I’m begging you guys CHOOSE ANOTHER HOTEL. This hotel was horrible, the smell was so bad I think I got sick because of it. Please stay away at all costs. Please. I’m really trying to save you guys from a horrendous stay. Pay a little extra and stay somewhere else, this hotel was insane. Horrible service, rude staff, overall if I could give zero starts I would!!!!!
3 out of 5
by A verified traveler

Not clean

Posted 21 Jul 2024 on Hotels
Location was good, but hotel was short on employees. Service is for Jewish mainly. If you are not you need to learn which is not a bad idea. You
5 out of 5
by A verified traveler

Wonderful hotel! Highly Recommend!

Posted 7 Jul 2024 on Hotels
This was my third time staying at the Metropolitan Hotel. It’s a wonderful place! Ronit—at the front desk—was so incredibly warm and helpful for all parts of my stay and I really appreciated having the chance to stay at this fantastic hotel again. I hadn’t been to the pool during my prior stays, but used it this time and really enjoyed it! The breakfast was fantastic too!
5 out of 5
by A verified traveler

Posted 13 Apr 2024
Wonderful hotel. Steps from the beach and great staff.
1 out of 5
by A verified traveler

Posted 4 Apr 2024
I booked a room there and when I came to check in they tell me there’s no rooms available the guy the reception was super rude.
1 out of 5
by A verified traveler

the worse hotel ever

Posted 28 Mar 2024 on Hotels
the experience was so bad - no service -no cleaning -no heating in the room - this hotel is in contraction they start to work as early as 6:00 am no manager in the property - they just take money and they give ZERO SERVICE -THEY CAN LEAVE YOUR ROOM DOOR OPEN WHEN YOU STILL HAVE YOUR STUFF IN THE ROOM - VERY NAD EXPIRIENCE - I NEVER GO BACK
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Mar 2024