Ratings based on 364 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
Excellent
Comment from Hotel Management
7 Oct 2024 by Roni, Hotel Management
Thank you so much for your kind review! We were delighted to have you as our guest and are so glad you enjoyed your stay. We look forward to welcoming you back again soon!
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
30 Jul 2024 by Blue Sea Marble Hotel, Hotel Management
Dear Ron, Thank you for taking the time to provide your feedback. We sincerely apologize for the disappointing experience you had during your stay. Your satisfaction is our top priority, and it is clear we fell short in meeting your expectations.Once again, we apologize for any inconvenience you experienced and appreciate your feedback.Sincerely,Blue Sea Marble,
by A verified traveler
Posted 11 Jul 2024
No elevator! Terrible cleaning second day.
Comment from Hotel Management
30 Jul 2024 by Blue Sea Marble Hotel, Hotel Management
Dear Miguel, Thank you for taking the time to share your feedback. We're sorry to hear about your experience during your stay with us.Regarding the absence of an elevator, we understand how this could have caused inconvenience, and we apologize for any discomfort this may have caused. We are currently evaluating options to improve accessibility for all our guests.We are also very concerned about your comments on the cleanliness of your room on the second day. This is certainly not the standard we strive to maintain, and we will address this issue with our housekeeping team immediately to ensure it does not happen again.Your feedback is invaluable as it helps us improve our services. We hope you will consider staying with us again in the future, giving us another opportunity to provide you with a better experience.Sincerely,Blue Sea Marble,
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Blue Sea Marble Hotel, Hotel Management
Dear Chani, Thank you for your rating. We are very happy to have hosted you. Feel free to come back any time. Best regards, Blue Sea Marble,
by A verified traveler
Posted 14 May 2024
Satisfied with my stay, will recommend the hotel to friends
Comment from Hotel Management
14 May 2024 by Rodrigo, Hotel Management
Dear Rania, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your stay. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit. Best Regards, Blue Sea Marble,
by A verified traveler
Posted 14 Apr 2024 on Hotels
Comment from Hotel Management
1 May 2024 by Rodrigo, Hotel Management
Dear Ralph, Thank you for your review. Best regards, Blue Sea Marble,
by A verified traveler
Posted 28 Aug 2023
Good location, that is all the good ends.
Very dirty property, the shower head was broken and generally dirty.
Clean towels provided were already dirty and ripped.
Comment from Hotel Management
29 Aug 2023 by Blue Sea Marble Hotel, Hotel Management
Dear Alessio, Thank you for taking the time to leave us a review! We are happy to hear that you found the location to your liking. We will look into the issues you mentioned and find solutions. Thanks again,
by A verified traveler
Posted 1 Aug 2023
Comment from Hotel Management
22 Aug 2023 by Blue Sea Marble Hotel, Hotel Management
Dear Sveta, Thank you for the review!We hope to host you again in the future!
by A verified traveler
Posted 8 Jul 2023
Property was surprisingly quaint and well located. After checking out a couple other hotels it was by far the best in its category. If you can get a room with an ocean view (although obstructed) it was a big bonus for us. Abigale who checked us in was excellent.
Comment from Hotel Management
9 Jul 2023 by Blue Sea Marble Hotel, Hotel Management
Dear Racquel, Thank you for taking the time to write us a review! We are happy to hear that you found the location and the staff to your liking! We were really happy to host you and hope to see you again in the future!
by A verified traveler
Posted 3 Jun 2023
Bad - Room was very small and no room for suitcases or to unpack clothes. No milk for tea/coffe in the room.
Good - bathroom spacious, bedside tables on both sides of the bed. Location excellent. Tea/ coffee facilities in foyer. Staff very friendly and helpful.
Comment from Hotel Management
4 Jun 2023 by Blue Sea Marble Hotel, Hotel Management
Dear Hilary, Thank you for taking the time to leave us a review! We are happy to hear that you found the staff bathroom and location to your liking! We will look for solutions regarding the room space. Thanks again!
