Ratings based on 13 Verified Reviews
4.8 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Alberta
Posted 3 Jan 2021
We arrived hotel Acantilado in Tehuamixtle. Jalisco and the hotel informs us there are no rooms for us. We are 3 hours out in the middle of nowhere and it will be dark soon. I am thinking going to have to sleep in my car. So they now tell me that I can have a room for tonight, but it is not the room I paid for. I have only a place to sleep for tonight. We have an Expedia confirmation number, the reception is telling me there is no reservation. The reception told us to wait for the manager to come and talk to us and she never came. The next morning I went down to see if they found a room somewhere as we were told the night before and they called the manager and she came and told us we had to leave, so we did. I honestly do not believe that Expedia did not have a reservation. I have traveled with Expedia for a lot of years and this is the first time this has happened. My weekend was pretty much screwed up and I am a little stressed. This is not what I had planned to drive 6 hours and only be able to stay one night. The Hotel is probably the best in the area and the staff are great, I have stayed there before, but after this experience I am not happy with management and I want an apology from someone for ruining my quiet relaxing weekend in these stressful times.
by A verified traveler
Posted 8 Jun 2020
It’s a great place to relax and spend quality time with the family.
by A verified traveler
Posted 21 Feb 2020
by A verified traveler
Posted 26 Mar 2019 on Hotels
by A verified traveler
Posted 23 Feb 2019 on Hotels
by A verified traveler
Great Beach Hotel in a tiny Fishing town
Posted 3 May 2018 on HotelsGreat room. Clean, AC, modern. Comfortable beds and nice pool.
Everything you need for a relaxing get away.
by A verified traveler
Posted 17 Feb 2020 on Hotels
Muy bien, recomendable para pareja que buscan aparatase de la ciudad, en busca de crear su propio momento de intimidad. Solo la distancia para llegar al hotel y la carretera que no ayuda en nada son cuestionables.
by A verified traveler
Posted 17 Feb 2019
by A verified traveler
Posted 28 Jan 2019 on Hotels
by A verified traveler
Posted 30 Jul 2018
Excelente servicio y unas vistas hermosas de la playa
