Ratings based on 92 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from STOCKPORT
Posted 25 Nov 2024
We enjoyed everything about our stay. The hotel is spotless, the staff efficient and friendly, the food was all delicious and the rooms and beds very comfortable.
Costa Teguise is a great base from which to explore Lanzarote as well as having good beaches, bars and restaurants.
We hope to return.
Comment from Hotel Management
26 Nov 2024 by Guest Service Manager, Hotel Management
Dear Richard,Thank you so much for your amazing review! We're thrilled to hear you enjoyed every aspect of your stay, from the spotless facilities and delicious food to the comfort of our rooms and the friendly service from our team.It’s wonderful that you found Costa Teguise to be such a great base for exploring Lanzarote, and we’re glad you enjoyed its beaches, bars, and restaurants.We look forward to welcoming you back for another memorable stay in the future!Best regards,Bruno HernándezGuest Service Manager
by A verified traveler
Posted 22 Nov 2024
enty of sun beds, well spaced.
10 minutes walk along promenade to the centre of town.
Comment from Hotel Management
22 Nov 2024 by Guest Service Manager, Hotel Management
Dear Adrian,Thank you for your kind feedback! We’re glad you enjoyed the spacious sunbed area and the easy 10-minute walk along the promenade to the town center. We strive to create a comfortable and relaxing environment for all our guests, and it’s wonderful to hear you had such a positive experience.We look forward to welcoming you back soon!Best regards,Bruno HernándezGuest Service Manager
by A verified traveler
Posted 16 Nov 2024
The room was a very comfortable suite.
The food was exceptionally good, especially breakfast. The best we have had.
The staff were all very friendly and helpful.
The heated pools could have been warmer,
Comment from Hotel Management
18 Nov 2024 by Guest Service Manager, Hotel Management
Dear Heather,Thank you for your fantastic feedback! We're delighted to hear you enjoyed your suite, the breakfast, and the service from our team. We hope to welcome you back soon!Best regards,Bruno HernándezGuest Service Manager
by A verified traveler
Posted 15 Nov 2024
Grounds were immaculate, staff service excellent. Very clean throughout, food superb.
Comment from Hotel Management
18 Nov 2024 by Guest Service Manager, Hotel Management
Dear Scott,Thank you for your wonderful review! We are delighted to hear that you found our grounds immaculate, enjoyed the excellent service from our staff, and appreciated the cleanliness and superb food. Your feedback means a lot to us!We hope to welcome you back soon.Best regards,Bruno HernándezGuest Service Manager
by A verified traveler from London
Posted 10 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Guest Service Manager, Hotel Management
Dear Graham,Thank you for taking the time to share your feedback. We’re happy to know that you had a great stay! If there’s anything we could improve to make your experience even better next time, please don’t hesitate to let us know.We look forward to welcoming you back soon!Best regards,Bruno HernándezGuest Service Manager
by A verified traveler
Posted 31 Oct 2024
I cannot say enough good things about this hotel. The service and staff are exceptional. It is the perfect place if you want a relaxing break in immaculate surroundings.
Comment from Hotel Management
18 Nov 2024 by Guest Service Manager, Hotel Management
Dear Catherine,Thank you so much for your amazing review! We are truly delighted to hear that you had a relaxing and enjoyable experience with us. It’s fantastic to know that our service, staff, and the surroundings exceeded your expectations.We hope to welcome you back soon for another memorable stay!Best regards,Bruno HernándezGuest Service Manager
by A verified traveler
Posted 29 Oct 2024
Exceptional staff in a super hotel
Comment from Hotel Management
18 Nov 2024 by Guest Service Manager, Hotel Management
Dear Geraldine,Thank you so much for your amazing feedback! We are delighted to know that you had a great experience with us, and that our team made a positive impact on your stay. It’s always wonderful to hear such kind words about our staff and hotel.We look forward to hosting you again in the future!Best regards,Bruno HernándezGuest Service Manager
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Guest Service Manager, Hotel Management
Dear Lorraine,Thank you so much for your positive review! We're glad to hear that you enjoyed your stay. We hope to see you again soon!Kind regards,Juan Francisco
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Guest Service, Hotel Management
Thank you for your feedback!Kind regards,Juan Francisco
by A verified traveler
Posted 13 Oct 2024
We enjoyed a pleasant relaxing stay. The hotel and the staff are exceptional. Only thing stopping me from booking for next year is the amount of information the Spanish government wants them to collect from December. If it happens then I will look elsewhere. Shame really, it's a beautiful place.
Comment from Hotel Management
14 Oct 2024 by Guest Service, Hotel Management
Thank you for taking the time to share your experience. We’re thrilled to hear that you had a pleasant and relaxing stay and that you found our hotel and staff exceptional.We understand your concerns regarding the information requirements set by the Spanish government. Please know that we are committed to protecting our guests' privacy and handling all information responsibly.We hope you’ll reconsider your decision and choose to return to our beautiful hotel. If you have any further questions or concerns, please don’t hesitate to reach out. We would love to welcome you back!Kind regards,Juan Francisco
