Ratings based on 188 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 25 Aug 2024
This is a really very nice hotel with absolutely superb staff and a wonderful spa. Breakfast is excellent and the view from lake-facing rooms amazing. Why four, rather than five stars? First there is no room service. The reason given for this is that the hotel is spread over a large area and the hotel does not want to deliver sub-standard food. Fine, but if Deliveroo etc can deliver piping hot food across a town I’m sure this hotel could do perfectly decent room service if it wanted to. More seriously, the hotel makes a point of not having air-conditioning because of its environmental impact. I approve of that but it is a pity that people noisily walking between buildings late at night (often until 1am) means it isn’t really possible to sleep with windows open and, as a result, my room got uncomfortably hot. Relatively small grumbles about what is otherwise a first class hotel. I would return, but probably choose a room less likely to be affected by noise if the windows were open.
by A verified traveler
Posted 29 Jul 2024
perfect location high above the lake with beautiful views.
Outdoor eating at their excellent restaurant.
by A verified traveler
Posted 28 Feb 2024
by A verified traveler from London
Posted 30 Oct 2023
by A verified traveler
Posted 25 Sep 2023
Wonderful relaxing stay, the hotel was perfect, staff friendly, spa fantastic, and the views, the views!!
Breakfast was first class, re food the only tiny point would be to mix up the evening menu a bit more regularly, perhaps with a few daily specials.
Will be coming back.
by A verified traveler
Posted 30 Jul 2023
by A verified traveler
Posted 21 Jul 2023
Excellent views, spa, breakfast and overall service
by A verified traveler
Posted 6 Feb 2023 on Hotels
Overall good stay but the SPA etiquette was not respected (ex: people eating crunchy food in a designated quiet area, or not respecting the no textile spots)
by A verified traveler
Posted 19 Dec 2022
