Ratings based on 8 Verified Reviews

4.1 out of 5
4.1 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great!

Posted 5 Oct 2023 on Hotels
This place is amazing! the food is delicious with meat and vegetarian options. The privacy is superb with private pools available and the rooms are huge, clean, and modern. It's down and up a couple of long hills that are a bit of a trek if you are walking but no big deal really and worth the effort.
5 out of 5
by A verified traveler

Posted 27 Aug 2023
Very helpful staffs
1 out of 5
by A verified traveler

Posted 13 Aug 2023
This place was a serious disappointment. We arrived in the early morning hours after the typical nearly 24 hour travel day to a room filled with black mold and reeking of cleaning products in the main sleeping area and septic tank smell in the bathroom. We had to get a few hours of sleep out of necessity and then move on to a new hotel. There's so many great places to stay in Ubud... I do not recommend this one. The location is beautiful from what I saw & the staff was friendly... but the room condition was absolutely unacceptable.
5 out of 5
by A verified traveler

Posted 9 Mar 2020
Comment from Hotel Management
9 Mar 2020 by General Manager , Hotel Management
Dear Anonymous Thank you very much for your lovely feedback and shared your great experience during your stay at our resort. We definitely would love to shared your review to all of associate. Wish to welcoming you back at our lovely resort next time . Regards, nia
4 out of 5
by A verified traveler

Posted 24 Aug 2024 on Hotels
Personalet var veldig vennlige og hjelpsomme til å bestille utflukt for oss. Rommet var veldig stort og fint. Hotellet var litt unna «sentrum», måtte ha scooter for å komme seg rundt. Veien til hotellet var også bratt. Var også ganske mørkt, veien ned og ellers på hotell området, men forståelig det siden det er i naturen.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 7 Mar 2020
Hele mooie accommodatie met erg vriendelijk personeel, het was schoon en erg mooi. Ontbijt was goed. Helemaal top
Comment from Hotel Management
8 Mar 2020 by Ubud Hills family, Hotel Management
Dear Sir and Madam, Warmet greetings from Ubud Hills Villa s & Resort. Firtsly, we are thankful for your positive review that you made for us. we are verry happy to assint you during you stay, we hope you happy to enjoying your holiday with us and we hope we can meet again in another chance in our jungle home. Thank you Kind Regards, Sari
4 out of 5
by A verified traveler

Posted 10 Feb 2020
villaは清潔で非常に良かった。２階建てだが、外階段使用で室内では繋がっていないタイプ。場所は脇道に入っていく感じで、看板を見落とすとやや分かりにくい。スタッフも多くフレンドリーで良いが、プールを終えた後、それぞれの部屋でシャワーを浴びようと思ったらお湯が出なかった点がマイナスかな。スタッフも対応してくれたが復旧しなかったので妻と子供は別の空き部屋を手配してもらえたのは良かった。
Comment from Hotel Management
11 Feb 2020 by Nia ms, Hotel Management
Dear Anonymous , Thank you very much for taking time to gave us your stay experience. We are Glad that you were enjoyed your stay, and we do apologise for the water issue experience that you facing during your stay. We do follow up immediately.Once again thank you very much for review and feedback .wishing to welcoming you again at our home away from home in the future. Best Regards , Nia General Manager
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