Ratings based on 161 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2023
Beautiful property Great customer service
by A verified traveler
Posted 18 Nov 2022
by A verified traveler
Rancho bonito
Posted 13 Nov 2022 on HotelsIt’s a nice old place, it does not matches the picture in the website. The restaurant food is great and the costumer service outstanding.
The price was more than the one I was quoted when I made the reservations.
Too expensive for the value of the rooms.
The place is under remodeling
Comment from Hotel Management
15 Nov 2022 by Pedro Sanchez / Director de Proyecto, Hotel Management
Dear Shirley Gabriela,Thank you for taking the time to share your opinion on our property.I will personally address the issue of your concern with our sales office and marketing regarding the prices and photos. We are working hard to provide our guest with the most cofortable experience in hotel services, we have some works in progress to improve our services in standard rooms and suites, hope to have the opportunity to see you soon.Respectfully,Pedro Sanchez Project Director
by A verified traveler
Posted 8 Nov 2022 on Orbitz
The property is very well maintained.
Comment from Hotel Management
15 Nov 2022 by Pedro Sanchez / Director de Proyecto, Hotel Management
Hello Blanca,We are happy that you have fully enjoyed your stay with us. We will keep working hard to povide our guest with the best quality in rooms as well our restarurant and other facilities. Hope to have the opportunity to see you one more time beteween us.Respectfully,Pedro SanchezProject Director
by A verified traveler
Posted 13 Sep 2022
I stayed with my family this past weekend and was very pleasantly surprised. The facilities were very clean and the staff was extremely friendly and accommodating. My only "negative" is that the restaurant was a bit overpriced for the offerings. I was told (and saw) that the restaurant will be getting remodeled soon as it does need some updating. I look forward to hopefully visiting again.
Comment from Hotel Management
13 Sep 2022 by Pedro Sanchez / Project Director, Hotel Management
Dear Edgard,Thank you for taking the time to share your opinion on our services. I will personally adres to our Food & Beverages Dept to review the issue of prices in our menu.Hope to have the opportunity to see you very soon.Respectfully,Pedro SanchezProject Director
by A verified traveler from San Pedro
Posted 5 Sep 2022
Excellent hotel.
I will come back definitely and recommend it to my friends and family.
Comment from Hotel Management
6 Sep 2022 by Pedro Sanchez / Director de Proyecto, Hotel Management
Dear Alberto,We are happy that you have fully enjoyed your stay a Hotel Boutique Rancho Tecate. We do our best every day to provide our guest and visitors the best hotel experiences in Baja California.Thank you so much for your review, we all hope to see you very soon in Rancho Tecate.Respectfully,Pedro SanchezProject Director
by A verified traveler
Posted 29 Aug 2022
Room was excellent!! I was disappointed with the check in process since the check in desk is the same for lot buyers who are making payments and/or servicing their contracts. I had to wait long time before I was attended by someone. Other than that everting was great and our stay was very pleasant
Comment from Hotel Management
6 Sep 2022 by Pedro Sanchez / Proyect Director, Hotel Management
Dear David,Thank so much for taking the time to send your commnents. Please, accept our appologies for any inconvenience you may have had during the check in at our property, I will personally address this issue with our staff at front desk to fix it.Hope tho have the opportunity to see you soon.Respectfully,Pedro SanchezProject Director
by A verified traveler from Carson
Posted 27 Jul 2022 on Orbitz
by A verified traveler
Posted 15 Jul 2022
by A verified traveler
Posted 21 Jun 2022
Several of the photos are perhaps fraudulent or very outdated. The broad description of the facility is I think not accurate. I wish especially for the price there was hot showers.
Comment from Hotel Management
2 Aug 2022 by Pedro Sanchez / Proyect Director, Hotel Management
Dear Andrew,
Thank you so much for sending your comments.
We are sorry that you have not fully enjoyed your stay with us. We will do our best to fix the issue of our bank of photos at our website. You can be sure that all what you see now are part of no edited photos and we will replace them as soon as we can.
Hope to have the opportunity to see you soon.
Respectfully.
