Ratings based on 22 Verified Reviews

4.2 out of 5
83% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 22 Oct 2024
This is not a 4* hotel. Far from street small rooms dirty walls bed not comfortable
4 out of 5
by A verified traveler

Posted 21 Aug 2023
One area where improvement can be made is the laundry service: the hotel likely uses very hot water because some clothes lost color and shrank. Otherwise, this is a pretty good hotel
5 out of 5
by A verified traveler

Park, family, hotel

Posted 29 Jun 2023 on Hotels
Very good choise beacise of the park and nearby restaurant.
Comment from Hotel Management
26 Jul 2023 by David, Hotel Management
Thank you for your review! See you again in our Hotel.Best RegardsUrban Team
2 out of 5
by A verified traveler

Posted 2 Dec 2022
- there were no toothpaste and toothbrush!! - the shower giving water into toilet and making it useless! There were lots of water came and stayed there and they used a towel to clean toilet! I think they will put the same towel into next room bathroom! - the area is full of stone and you can’t take your baggage - the receptionist doesn’t know english and we used Russian translation but he didn’t do any thing! - the breakfast is same every day! - there were no tea or coffee or any other thing in the room - the room was verrrry small - the air conditioning was designed very bad for that small room, so if we turn it on after 2 minutes the room was very hot and we had to turn it off then at midnight we caught cold because of bad heating system - the wifi connection was slow and without password!!
Comment from Hotel Management
23 Jan 2023 by David, Hotel Management
Dear Jafar,We are very sad that you didnt like our service, All of equipment which you write we have everything in the room, its changing everyday, maybe single item was missing you could call to reception and they bring it to your room.Our Hotel is located inside Park so its quite difficult from other places,Whole our staff is speaking English/ Russian and Georgian Fluently so we never had a problem with communication.We are looking forward to host you Again.Best RegardsUrban Team
5 out of 5
by A verified traveler

Posted 5 Oct 2019 on Hotels
Comment from Hotel Management
8 Nov 2019 by Tbilisi Park Hotel, Hotel Management
Dear Guest, thank you very much for your feedback! We're happy that you left our hotel satisfied. We're looking forward to welcome you again! Best regards, Tbilisi Park Hotel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Sep 2019
4 out of 5
by A verified traveler

Good stay

Posted 13 May 2019 on Hotels
Staff is friendly. Location is not too central but not an issue.
Comment from Hotel Management
17 May 2019 by Tbilisi Park Hotel, Hotel Management
Dear Guest! Thank you so much for good feedback. Your opinion is very important for us! Best regards,
5 out of 5
by A verified traveler

Posted 10 May 2019
The hotel is situated in a park and is very peaceful, and is also very close to the metro station. The staff are helpful and friendly. Also the breakfasts are very good.
Comment from Hotel Management
17 May 2019 by Tbilisi Park Hotel, Hotel Management
Dear Guest! Thank you for the review. We'll be very happy to see you in our hotel again! Best regards
2 out of 5
by A verified traveler

Posted 7 Jan 2019 on Hotels
Comment from Hotel Management
24 Jan 2019 by Tbilisi Park Hotel, Hotel Management
Thank you very much
5 out of 5
by A verified traveler

Posted 6 Oct 2018 on Hotels
Comment from Hotel Management
11 Oct 2018 by Tbilisi Park Hotel, Hotel Management
Thank you, very much for review
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