Ratings based on 34 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Oct 2024
by A verified traveler
Posted 8 Oct 2024 on Hotels
by A verified traveler
Posted 17 Sep 2024
Everything was perfect
by A verified traveler
Posted 19 Jul 2024
by A verified traveler
Good but...
Posted 6 Jun 2024 on HotelsWhen we wanted to book it says the hotel has restaurant and bar but they said they permanently closed them. So it’s a lie to advertise and get money and then….
Another problem is the service that we should call them several times to send just a simple drinking water.
The room was clean and comfortable and location was great.
by A verified traveler
Posted 26 May 2024
One thing I absolutely love about this property is a breakfast. It is served on picturesque terrace on top of the building with a city view and very-very good in terms of dishes
One thing I do not like is that after check-in I was put in the room with a heavy smell of smoke. Like somebody was smoking in the room. Staff provided me another room for one night and refreshed the air. I moved back, but cannot get why smoke smell could not be removed during regular room cleaning, without waiting for me to complain.
by A verified traveler
Posted 26 May 2024 on Hotels
by A verified traveler
Posted 12 Apr 2024
by A verified traveler
Posted 24 Mar 2024 on Hotels
Comment from Hotel Management
26 Mar 2024 by Front Office Team, Hotel Management
Dear Pikria, Thank you for taking the time to reflect your experience with us. We are very sorry to see that your expectations were not fully met, please accept our apologies for our issues, Rest assured we will go into the details of this matter, coach and train the team accordingly so everything is corrected for the future for all our guests. You valuable and constructive feedback means a lot, this is very valuable for us in terms of training team members and working on changes and progression to provide you with a much-improved stay in the future. Thank you once again and looking forward to welcoming you back to our hotel in the nearest future. Kindest regards, New Tiflis Hotel Team
by A verified traveler
Posted 30 Oct 2019 on Hotels
