Ratings based on 56 Verified Reviews

4.0 out of 5
71% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Quiet hotel just off Old Town

Posted 16 Aug 2024 on Hotels
Simple and clean hotel just off the busiest part of old-town Tbilisi with super kind and helpful hosts. The perfect location if you want something quiet, but close to everything in Sololaki, Mtatsminda and Vera, which was all reachable by foot or short taxi ride.
Comment from Hotel Management
17 Aug 2024 by Natalia, Hotel Management
Dear Christine,Thank you for your review, we are glad you've enjoyed your stay at our hotel. Hope to see you soon.Best,Natalia
4 out of 5
by A verified traveler

Posted 2 Aug 2024
The staff are really good the area isn’t the best If you want a low budget place it is a good place to stay
Comment from Hotel Management
2 Aug 2024 by Natalia, Hotel Management
Hi Mathieu,We’re delighted to know that our team exceeded your expectations! Your kind words mean the world to us, and we can’t wait to share your compliments with them.Looking forward to your next visit.Best Regards,Natalia Elizarova
5 out of 5
by A verified traveler

Posted 24 Jul 2024
Comment from Hotel Management
2 Aug 2024 by Natalia, Hotel Management
Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated.
5 out of 5
by A verified traveler

Room with nice view

Posted 23 Jul 2024 on Hotels
Nice and quiet place for the one who is seeking peace, 15 min from center.
Comment from Hotel Management
23 Jul 2024 by Natalia, Hotel Management
Hello Ahmet. Thank you so much for your kind words! We really appreciate your positive review, and it was great to have you as a customer. We look forward to serving you again soon.
4 out of 5
by A verified traveler

Posted 30 Jun 2024
It was okay for a very last minute booking. Staff was not friendly and I was with a friend and we both had very early flights. I left before, and a staff member instead of asking me when leaving, went to the room and opened while my friend was still asleep and almost had an heart attack! How irresponsible!
Comment from Hotel Management
18 Jul 2024 by Natalia, Hotel Management
Thank you for bringing this to our attention. We’re sorry to hear that you had a negative experience with us. We take your feedback very seriously and are working hard to make sure that this doesn’t happen again in the future. Please accept our sincerest apologies for any inconvenience this may have caused.
5 out of 5
by A verified traveler

Posted 1 May 2024
Very nice staff! For its price it is great location and relatively good room
Comment from Hotel Management
1 May 2024 by Natalia, Hotel Management
Dear Sed, we are happy you've enjoyed your stay at our hotel, thank you, we will be glad to see you again. Best,Natalia Elizarova
5 out of 5
by A verified traveler

Posted 7 Jul 2023 on Orbitz
The Hotel Diplomat was what I needed: an inexpensive hotel for a week in a quiet area. The staff was very helpful. Please note that the hotel is on the top of a hill. Mini-buses run regularly to the hotel, but be sure to figure out the number of the buses and where they stop, as walking up the hill is difficult.
Comment from Hotel Management
8 Jul 2023 by Natalia, Hotel Management
Dear Benjamin, we are very happy, that you have enjoyed your stay at the Hotel Diplomat. Hope to see you again.Thank you, from the hotel Diplomat stuff.Best Regards,Natalia Elizarova
4 out of 5
by A verified traveler

Posted 22 Jun 2023 on Hotels
Comment from Hotel Management
23 Jun 2023 by Natalia, Hotel Management
Dear Beni, we are glad that you have enjoyed your stay at the hotel Diplomat.Best,Hotel Diplomat Stuff
5 out of 5
by A verified traveler

Posted 26 May 2023 on Hotels
Comment from Hotel Management
27 May 2023 by Natalia, Hotel Management
Dear Dennis, we are very happy, you've enjoyed your stay at the hotel Diplomat. Thank you, for your review.We will be glad to see you again.
1 out of 5
by A verified traveler

Posted 1 Apr 2023 on Hotels
Comment from Hotel Management
22 Apr 2023 by Natalia, Hotel Management
OK