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Crystal Palace Hotel

3.0 star property

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Photo gallery for Crystal Palace Hotel

Frette Italian sheets, down comforters, pillowtop beds, desk
Check-in/check-out kiosk
Frette Italian sheets, down comforters, pillowtop beds, desk
Front of property
Frette Italian sheets, down comforters, pillowtop beds, desk

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Pet friendly
  • Breakfast available
  • Room service
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Frette Italian sheets, down comforters, pillowtop beds, desk

Standard Room

Highlights

Balcony
Air conditioning
TV
Pillowtop bed
Down duvet
Frette Italian linens
Private bathroom
Satellite channels
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Frette Italian sheets, down comforters, pillowtop beds, desk

Single Room

Highlights

Air conditioning
TV
Pillowtop bed
Down duvet
Frette Italian linens
Private bathroom
Satellite channels
Desk
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
10 Alexander Tsurtsumia Street, Tbilisi, 0103

What's nearby

  • Chreli Abano Sulphur Bath and Spa - 16 min walk - 1.3 km
  • Shardeni Street - 17 min walk - 1.5 km
  • Bridge of Peace - 17 min walk - 1.5 km
  • Freedom Square - 2 min drive - 1.8 km
  • St. George Statue - 2 min drive - 1.8 km

Getting around

  • Avlabari Station - 9 min walk
  • Tbilisi Central Station - 16 min drive
  • Tbilisi Intl. Airport (TBS) - 13 min drive

Restaurants

  • ‪Umfaris - ‬12 min walk
  • ‪Khedi Restaurant - ‬5 min walk
  • ‪Khinkali House - ‬9 min walk
  • ‪Maspindzelo | მასპინძელო - ‬4 min drive
  • ‪Coffee line - ‬9 min walk

About this property

Crystal Palace Hotel

Hotel near Freedom Square
Consider a stay at Crystal Palace Hotel and take advantage of a nightclub, a free daily manager's reception, and a garden. Hit the slopes at this hotel featuring a ski shuttle. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • A reception hall, a 24-hour front desk, and multilingual staff
Room features
All guestrooms at Crystal Palace Hotel include perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Frette Italian sheets, pillowtop mattresses, and down comforters
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Limited housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available 8:00 AM to 11:00 AM for a fee
  • Free daily manager's reception

Things to do

  • Nightclub

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GEL 50

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property will be closed from October 27 2023 to October 26 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GEL 60 per pet, per day
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GEL 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: GEL 80 per vehicle (roundtrip)
  • Pet fee: GEL 60 per pet, per day
  • Late check-out fee: GEL 50 (subject to availability)
  • Rollaway bed fee: GEL 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Crystal Palace Hotel Tbilisi
Crystal Palace Tbilisi
Crystal Palace Hotel Hotel
Crystal Palace Hotel Tbilisi
Crystal Palace Hotel Hotel Tbilisi

Frequently asked questions

Is Crystal Palace Hotel pet-friendly?

Yes, Crystal Palace Hotel allows pets (limit 1 total). There's a fee of GEL 60 per pet, per day.

How much is parking at Crystal Palace Hotel?

Self parking is free at this property.

What time is check-in at Crystal Palace Hotel?

Check-in end time: anytime.

What time is check-out at Crystal Palace Hotel?

Check-out is at noon. Late check-out is available for GEL 50 (subject to availability).

Does Crystal Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GEL 80 per vehicle applies.

Where is Crystal Palace Hotel located?

Located near the slopes, this Old Tbilisi hotel is in the city center and within 1 mi (2 km) of Holy Trinity Cathedral of Tbilisi, Shardeni Street, and Rike Park. Metekhi Church and Monument of King Vakhtang Gorgasali are also within 15 minutes. Avlabari Station is 9 minutes by foot.

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Crystal Palace Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 3 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 4 out of 14 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

10/10

Amenities

5.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10

Excellent and cheap 👌
Stayed 5 nights in Sep 2023

10/10

It is very close to all services we required and Mr. Kakha is excellent supportive and friendly person, He came to pick us from Airport as we requested him.
Stayed 1 night in Apr 2022

8/10

Stayed 1 night in Nov 2021

10/10

The owner is so amazing person we had a bad experience from the boarder but he never never left us he done alots of help.the hotel is different now lots of changes actually.i will totally recommend to others..
Stayed 4 nights in Feb 2020

2/10

Stayed 2 nights in Sep 2019

2/10

Room smelled terrible and the bed felt very dirty and uncomfortable. Left after one night and found a different hotel.
Stayed 2 nights in Jun 2018

6/10

Stayed 4 nights in Oct 2017

2/10

The breakfast not good, the bed sheet are dirty they didn't change them only after many requests. no toileters in bathroom, no place to arrange our things. No light in the room only two lamps working from 10 lamps.

4/10

Hotel is a 45minute walk from the old town centre on a busy road at the edge of a roundabout. Our room was simplify furnished with a wet room en suite. The room had a four bar electrical socket for UK plugs which had been bare wired into the two pin socket which is a fire hazard. There were no towels in the room but on request one bath towel and a handtowel were provided for two occupants to share. There are no dining facilities so the buffet breakfast was delivered to your room. It consisted of bread, ham,cheese and biscuits, 2 pieces of each per person along with a Luke warm cup of black coffee or black tea. No milk available. There is no bar but bottles of water or beer can be bought from reception. There are no other facilities at the hotel. The receptionist is helpful and can order a local taxi for you though this costs four times more than flagging a taxi on the street.

4/10

Het hotel was overboekt. We hebben eerst een andere (mindere) kamer gekregen. De airco was kapot, kon hier maar op 1 stand, veel te heet. De kraan van de douche hing half uit de muur. De badkamer was niet schoon, veel haar in de douche. Moesten zelf om nieuw toiletpapier vragen. Het ontbijt was op de kamer, alleen koffie met koek of thee met brood (2 oude witte sneetjes). Komen we 's avonds laat terug op de kamer, stond de ontbijtboel er nog. Geen bedden opgemaakt, niet schoon gemaakt. Na twee dagen gelukkig wel de goede kamer gekregen. Er heeft helemaal geen schoonmaak van de kamers plaats gevonden, geen bedden opgemaakt, geen schone handdoeken gebracht (ook al lagen ze op de grond midden in de kamer. Ontbijt is wel opgehaald omdat we daar om hadden gevraagd. Dit hotel is zeker geen aanrader!!

6/10

第一印象は、有名な観光地から少し離れている気がした。スタッフの対応は良くないと思ったが、部屋が広くて、設備が良い。

2/10

het hotel staat ver buiten het centrum op een zeer slechte locatie . het koste veel moeite om een taxi te vinden die me er heen wilde brengen en het wist te vinden. bij aankomst werd me zeer vriendelijk verteld dat het hotel overboekt was en er geen kamer leeg was op de reservering staat ...deze boeking kan niet gerestitueerd , geannuleerd of gewijzigd worden. blijkbaar toch wel , na een half uur wachten werd ik door 2 niet nederlands of engels sprekende mannen naar een ander hotel gebracht. BEST HOTEL tsurtsumia str 10 daar was een spanjaard die het zelfde was overkomen.

6/10

ホテルと確認を取り、大至急エクスペディアの地図を訂正してください。 本来ならかなり分かりやすい場所にあるこのホテル、地図が間違っているために、ホテルにたどり着くのが大変でした。 部屋はまあまあ清潔でしたが、シャワーの水圧に難ありですね。お湯は出ました。 朝食は簡単な物ではありますが、わざわざ部屋に運んできてくれます。ありがたい。

8/10