Ratings based on 18 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jun 2021 on Hotels
The air conditioning did not work, the staff spoke terrible English causing a lot of miscommunication, We spent close to three hours dealing with their incompetency, between room changes, faulty door locks, non working air conditioning. very Overpriced for what felt like a bad motel stay. And listed as being in the center of town but that requires a car ride.
by A verified traveler
Posted 30 Nov 2019 on Hotels
by A verified traveler
Georgia stay
Posted 7 Jun 2019 on HotelsGood hotel, but situated next to very busy road, so you can expect noise from the traffic all day and night round. Friendly staff and delicious breakfast.
The best thing is they have 24 hours sauna and swimming pool available.
Comment from Hotel Management
12 Jun 2019 by Alla, Hotel Management
Dear Branimir.!
On behalf of our hotel team, i would like to express our genuine appreciation to your review and hope to see you in Tbilisi one more time.
With best regards, Alla Gambarova
F/O Manager
by A verified traveler
Tbilisi Palace
Posted 20 Feb 2019 on HotelsDavid at the front desk was very helpful. The staff was for the most part pleasant and tried hard to meet our requests. A few opportunities are: 1) we rented the penthouse suite. The room was spacious and nice but the bed was not as comfortable as the beds in a standard room. I would recommend to replace the round bed with a nice king bed. 2) the shower/jacuzzi insert was novel but the jacuzzi tub leaked. I would recommend to replace with a nice dual head walk in shower. 3) the guest manual said room service was available 24 hours but apparently in February they do not offer room service after 8pm. Make sure your guest manual is updated and accurate. Location was not bad but was a taxi drive away from the Chardone area and freedom square and getting in and out can be difficult due to parking in front is filled on busy days but front door staff was always helpful to secure taxis.
Comment from Hotel Management
3 Mar 2019 by Alla, Hotel Management
Dear Guest !
We are so happy, that you enjoyed with your holidays in Cron Palace Tbilisi. It's a great chance for our staff to make them happy because of your honest feedback. So, as per your promise, we wait you in the nearest future.
Kind regards
F/O Manager
Alla Gambarova
by A verified traveler
Stay in Tbilisi
Posted 19 Feb 2019 on HotelsHotel staff was very nice. Rented the penthouse suite. The bed left a bit to be desired for comfort. The room was well sized and nice but had family in standard rooms and the beds felt more comfortable. The shower jacuzzi tub was nice other than the jacuzzi tub had a leak so only used the shower. Indoor pool was nice. Guide said 24 hour room service but during February we were informed that there is no room service after 8pm. Staff at front desk worked hard to make our stay enjoyable. David at the front desk was very helpful. Location is away from main areas where one would like to be for a leisure trip. Housekeeping staff was very nice and helpful.
Comment from Hotel Management
2 Mar 2019 by Alla, Hotel Management
Dear Guest!
We are so happy to see your positive feelings concerning to Cron Palace Tbilisi. On behalf of hotel staff and myself, would like to host you again in Tbilisi.
With best regards, Alla gambarova F/O Manager
by A verified traveler
Posted 17 Aug 2018 on Hotels
by A verified traveler
Posted 4 Apr 2018 on Hotels
Comment from Hotel Management
14 May 2018 by Alla, Hotel Management
Dear guest! We would like to thank you for your stay in Cron Palace Tbilisi. We are happy that you satisfied with us and wish you to come back again in Tbilisi. With best regards,
Recommended
for Everyoneby A verified traveler from Kuwait
Nice hotel
Posted 11 Feb 2018Our stay at the hotel was very enjoyable. Spent most of our time away but was always glad to get back and relax at the end of the day.
Comment from Hotel Management
14 May 2018 by Alla, Hotel Management
Dear James, thank you for your kind review. We hope to see you back soon in our hotel. We wish you a great day, with best regards,
by yaroslav
Great hotel
Posted 13 Aug 2017 on HotelsGreat hotel. Strongly recommend!
Comment from Hotel Management
28 May 2018 by Alla, Hotel Management
Dear Mr. Yaroslav, we are happy with your satisfaction during your stay and would like to host you once more at our hotel! Thank you for your kind review
Recommended
for Everyoneby A verified traveler from Lebanon
Nice Hotel really close to downtown area
Posted 10 Apr 2017
Pros: Presidential Suite
A really nice hotel close to the downtown area, presidential suite was beyond expectations with balcony that has an amazing view!
Comment from Hotel Management
12 May 2018 by Alla, Hotel Management
Dear Tarek! Thanks a lot for your honest feelings and memories, shared with us about Continent Cron Palace Tbilisi. We will be happy to host you again in our hotel. With warmest regards,
