Ratings based on 61 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
Great place to stay
by A verified traveler
Posted 19 Dec 2024
I loved my stay at Best Western Hotel,
Amazing Location,super clean rooms, ,daily housekeeping, Very attentive and highly professional front desk staff ( always smile on the face).
Acceptable breakfast.
I would definitely recommend this hotel to anyone who likes high quality hotel.
by A verified traveler
Posted 2 Nov 2024
A
Comment from Hotel Management
3 Nov 2024 by Lizi, Hotel Management
Dear Alexander,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at +995 598 32 32 40.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,LiziFront Office Supervisor91456 PropertyBest Western Tbilisi City centerBest Western Tbilisi City Center
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
3 Nov 2024 by Lizi, Hotel Management
Dear Giorgi,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at +995 598 32 32 40.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,LiziFront Office Supervisor91456 PropertyBest Western Tbilisi City centerBest Western Tbilisi City Center
by A verified traveler
Posted 3 Oct 2024
by A verified traveler
Posted 27 Sep 2024
There is no parking, we pay 80gel for 3 days staying.. breakfast included but the options is limited… unhappy to stay here. never back again
Comment from Hotel Management
27 Sep 2024 by Lizi, Hotel Management
Dear Kristina,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +995 598 32 32 40.Sincerely,LiziFront Office Supervisor91456 PropertyBest Western Tbilisi City centerBest Western Tbilisi City Center
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Lizi, Hotel Management
Dear Sarik,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we values your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at +995 598 32 32 40.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,LiziFront Office Supervisor91456 PropertyBest Western Tbilisi City centerBest Western Tbilisi City Center
by A verified traveler
Posted 6 Aug 2024
The parking is a little hard, even though on Expedia it says that the property has parking, THEY DON’T HAVE PARKING. Also at the Expedia it says they have washing options. They do, but one little but; no washing machine in the property only option is that they offer dry cleaning. Most likely they are contacted with outside dry cleaning company.
Other than this two I loved our stay the stuff is amazing, very friendly and spoke several languages which is very helpful. the breakfast was included and was very delicious.
Comment from Hotel Management
9 Aug 2024 by Lizi, Hotel Management
Dear Gayane,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at +995 598 32 32 40.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,LiziFront Office Supervisor91456 PropertyBest Western Tbilisi City centerBest Western Tbilisi City Center
by A verified traveler
Posted 23 Jul 2024 on Orbitz
Great location - safe - clean and breakfast included!
Comment from Hotel Management
23 Jul 2024 by Lika, Hotel Management
Thank you for taking the time to share your experience at Best Western. We truly appreciate your feedback and are delighted to hear that you enjoyed your stay with us.
by A verified traveler
Posted 20 Jul 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by Lika, Hotel Management
Thank you for taking the time to share your experience at Best Western. We truly appreciate your feedback and are delighted to hear that you enjoyed your stay with us.
