Ratings based on 21 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2023
Really enjoyed the location in Old Town
by A verified traveler
Posted 16 Jul 2022
by A verified traveler from Portland, Oregon
Posted 26 Feb 2020
We very much liked the location, it's perfect. Across is the famous Sulfur Bath, Narikala Fortress and Bridge of Peace is just a walk away.
Cleanliness of the hotel is a thumbs up and the free breakfast is a winner too. Staff were friendly and very helpful.
The only complain was the smell of cigarette smoke in the bathroom, possibly from the vent.
by A verified traveler
Posted 11 Sep 2019
by A verified traveler
Posted 7 May 2019 on Hotels
The hotel located in a great place.
The rooms are small. The shower is very small, and there is always smell of closed room...
the service is very nice. Breakfast is o.k.
Comment from Hotel Management
30 May 2019 by Keti Dzidziguri, Hotel Management
Dearest Einat
First of all I would like to thank you for choosing our hotel “ Aivani” and finding your precious time to write feedback regarding your stay. It is such a pleasure to read that the efforts of each member of our team had been noticed. Positive comments like yours are huge motivation and determination for our staff to remain the best and keep delighting our precious guests. We are looking forward to welcome you and your closed ones in the nearest future. Awaiting for your next trip to Tbilisi.
Sincerely ,
Sales Manager of Hotel Aivani
by A verified traveler
Posted 10 Feb 2019
During our check out, the guy in reception asked me and calmed me to pay again for our stay...Although we have paid everything by EXPEDIA before our departure. I showed him a receipt from Expedia that I have been charged before. And he told me that I must pay again because he doesn't find a money from Expedia. We need to go to airport, and he delays me with a payment that I have paid 2 week ago....
Comment from Hotel Management
12 Feb 2019 by Hotel Aivani, Hotel Management
Hello Dear ,
We apologize once again for misunderstanding , In reality we did not see the payment ,Data showed that your card was wrong . Administrator tried to clarify the situation . We apologize once again and we hope in the future will not repeat.
Best Regards,
by A verified traveler
Gem in Tbilisi
Posted 24 Aug 2018 on HotelsWonderful place in the best location. Everything is nearby and even the baths!
Comment from Hotel Management
17 Oct 2018 by keti, Hotel Management
Dear Guest, Thank you for your lovely feedback, We will always try to comfort you. Sincerely,
by A verified traveler from Southwest England
Posted 16 May 2018
Very good traditional type hotel in the old part of town.
Staff very helpful and mostly spoke / understood English.
Noisy if room is at the front of the hotel.
Comment from Hotel Management
17 May 2018 by Natia, Hotel Management
Dearest Guest. Thank you for your kind feedback. We will try to improve our guest experience.
by A verified traveler
Posted 8 Apr 2018
The staff was wonderful , especially at the breakfast area . lovely breakfast ..our only problem was the noise from the street at 3 am and loud music from the restaurent till late hours. Hotel is in a very convenient place at the central spot .Although we fell asleep after whole day walking , it was not fun waking with loud noise of people partying outside the street at 3am one night .
Comment from Hotel Management
3 May 2018 by Natia, Hotel Management
Dear Guest, Thank you for your lovely feedback,
We will always try to comfort you.
Sincerely,
Recommended
for Everyoneby A verified traveler from Qatar
Hotel near old town
Posted 31 Dec 2017Good location, near restaurants, old town area and sulphur baths.
