Ratings based on 657 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 2 Nov 2024
Na
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 14 Oct 2024
The room was very clean and ease of access.
Comment from Hotel Management
17 Oct 2024 by Samantha RediResponse Specialist, Hotel Management
Dear Chris,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - TAYLORSVILLE. I am happy you were pleased with our clean and easily accessible room. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 13 Oct 2024
Great stay
Comment from Hotel Management
17 Oct 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Josh,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Columbus - Taylorsville. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our great stay. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 6 Oct 2024
Great stop for what I needed. A small update in the bath hardware and bathroom fan would go a long way.
Comment from Hotel Management
8 Oct 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Adam. The staff and I at the RED ROOF INN COLUMBUS - TAYLORSVILLE appreciate your 5/5 score. I am happy to hear that our hotel met your needs. However, you indicated that there should be an update regarding the bath hardware and bathroom fan. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 5 Oct 2024
Nothing was unique. Couldn't charge my phone. Noisy, had to get a room that wasn't apart of the main hotel. Looked like it was run down.
Comment from Hotel Management
7 Oct 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Wix. The staff and I at the RED ROOF INN COLUMBUS - TAYLORSVILLE were disappointed to see your 2/5 score. You indicated that the issue regarding your phone, the noise disturbance, and the other concern highlighted hindered your experience. It is our goal to provide a comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Very truly yours, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 22 Aug 2024
Comment from Hotel Management
26 Aug 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your positive rating, Marvin. The staff at the RED ROOF INN COLUMBUS - TAYLORSVILLE and I were so glad we earned your 4/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 19 Aug 2024
I stayed in room 103 very clean. Smelled wonderful. The bed sheets smelled clean. Microwave and the refrigerator were very clean. Thank you for that that means alot. Owners are very nice people.
Comment from Hotel Management
22 Aug 2024 by Melissa RediResponse Specialist, Hotel Management
Dear Debra,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Columbus - Taylorsville. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness of the room, amenities and bed sheets, you also found our staff to be very nice. Thank you for your 5/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.It would be our pleasure to have you stay with us again at Red Roof in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 10 Aug 2024
The property needs some major work done to it . That being said. There are renovations currently underway during daytime hours as far as cleanliness goes the room was good but the shower was a little sub par other than that the stay was alright but certainly not worth the price.
Comment from Hotel Management
12 Aug 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your review, Dallas. The staff at the RED ROOF INN COLUMBUS - TAYLORSVILLE and I appreciate your 3/5 score following your stay. You expressed that the property needs some major upgrading, however, I am happy you acknowledged the renovations being done to enhance our guest's experience. You also mentioned that cleanliness of the room was good which was awesome to hear but the shower was sub-par and price to value ratio did not meet your expectations which was disappointing to read. Nevertheless, our Red Roof team is committed to satisfying our guests, so we are thankful for your feedback as it will help us to improve the quality of our services.Thank you for sharing your feedback and we would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Samantha Red Roof Management RediResponse Specialist
