Ratings based on 98 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Aug 2024
Excellent. So kind and helpful at any turn. Highly recommend.
Comment from Hotel Management
16 Aug 2024 by Harry, Hotel Management
Dear Ms. Donna, We are glad that you enjoyed your stay with us! Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
by A verified traveler
Posted 18 Jul 2024
Great city hotel! Right near shops, train & restaurants.
Clean, big room perfectly suited for our family with four children.
Pool area and restaurant were great!
Buffet breakfast had lots of options and was a great way to start the day.
Lovely hotel, staff were very helpful and accomodating.
Comment from Hotel Management
19 Jul 2024 by Harry, Hotel Management
Dear Ms. Anthea Kate We are glad that you enjoyed your stay with us! Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Harry, Hotel Management
Dear Mr. Jason We are glad that you enjoyed your stay with us! Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
by A verified traveler from Singapore
Posted 10 May 2024
Quiet location with local food options
Comment from Hotel Management
16 May 2024 by Harry, Hotel Management
Dear Mr. Chun Yin Kevin, We are glad that you enjoyed your stay with us! Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
by A verified traveler
Posted 21 Mar 2024
Comment from Hotel Management
24 Mar 2024 by Iris, Hotel Management
Dear Mr. Manfred,We are glad that you enjoyed your stay with us!Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manage
by A verified traveler
Posted 14 Mar 2024 on Hotels
Comment from Hotel Management
24 Mar 2024 by Iris, Hotel Management
Dear Valued Guest,Thank you for your stay with us. If possible we would like to hear more about you experience and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manage
by A verified traveler
Posted 10 Mar 2024
The hotel itself was fantastic but this running area was a little bit congested and difficult to navigate on foot. Overall, it was a fantastic stay.
Comment from Hotel Management
24 Mar 2024 by Iris, Hotel Management
Dear Mr. Matt,We are glad that you enjoyed your stay with us!Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manage
by A verified traveler
Posted 19 Jan 2024
It's quite far from shopping and the city centre but the apartment is very nice, would stay there again
Comment from Hotel Management
31 Jan 2024 by Iris, Hotel Management
Dear Thanh,Thank you for choosing to stay at Oakwood Residence Hanoi! We are glad to know that you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager
by A verified traveler
Posted 11 Jan 2024 on Orbitz
Comment from Hotel Management
14 Jan 2024 by Nguyen Minh Hai - Assistant Front Office Manager, Hotel Management
Dear Ms. Sukhyang,Thank you for sharing your review on your recent stay at Oakwood Residence Hanoi! We are delighted to hear about your experience. We look forward to welcoming you back in the near future. Yours sincerely,
by A verified traveler
Posted 7 Jan 2024
Good service and cleanness
Comment from Hotel Management
14 Jan 2024 by Nguyen Minh Hai - Assistant Front Office Manager, Hotel Management
Dear Ms. Jungeun,Thank you for sharing your review on your recent stay at Oakwood Residence Hanoi! We are delighted to hear about your experience. We look forward to welcoming you back in the near future.
