Ratings based on 722 Verified Reviews

4.5 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Beautiful hotel
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Las personas de recepción del hotel muy amables y te ayudan en todo. El hotel muy limpio y muy amable el personal súper recomendado
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Excellent location too el centro
4 out of 5
by A verified traveler

Posted 25 Oct 2024
The historic value. No hot water
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2024
5 out of 5
by A verified traveler

Wonderful, outgoing, friendly, hospital staff

Posted 14 Aug 2024 on Hotels
Wonderful lobby staff. Inquired for us by calling places we wanted to visit and helped make our efforts less hectic.
5 out of 5
by A verified traveler

satisfacción

Posted 28 Jul 2024 on Hotels
Excelente experiencia en el hotel, céntrico y bello.
5 out of 5
by A verified traveler

Posted 27 Jul 2024
Lovely place, lovely people
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jul 2024 on Hotels
4 out of 5
by A verified traveler

Posted 30 Jun 2024
Beautiful historic property with wonderful staff and great terrace views. One of their employees, Victor, went above and beyond to help with a very special birthday surprise my girlfriend was planning for me. Amazing guy. Stayed in the suite and it was spacious with a comfy king bed. The only cons were that the hot water took around 10 minutes to start working and the water pressure was quite week and the fact that there is no A/C in the rooms - Taxco is humid and hot and for this reason I would not stay again at this hotel. If that is something that you don’t mind, this place is a great place to stay.