Ratings based on 972 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Clean
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Sheryl,We appreciate your feedback and are glad to hear you found our hotel clean. We strive to maintain high standards of cleanliness for all our guests' comfort and satisfaction. We hope you had a pleasant stay overall and look forward to welcoming you back in the future.
by A verified traveler
Posted 17 Nov 2024
Everything was fine
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello John,We are pleased to hear that you had an overall positive experience during your stay with us. Should you have any further feedback or require assistance, please do not hesitate to contact us. Safe travels and we hope to welcome you back in the future.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Manager, Hotel Management
Hello Brian Kent,We are amazed to hear that you had a wonderful stay with us! Please do not hesitate to reach out if you have any further comments or concerns.
by A verified traveler
Posted 27 Oct 2024
staff was excellent
Comment from Hotel Management
28 Oct 2024 by Manager, Hotel Management
Hello Ruth,We appreciate your kind words regarding our staff and their service. Your satisfaction is our top priority, and we are delighted to hear that they contributed to an enjoyable stay for you. Should you have any further feedback or if there is anything we can assist with, please do not hesitate to reach out.
by A verified traveler
Posted 25 Oct 2024
Fast and easy check-in. Room was quiet, clean and nicely decorated.
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Paul,We're delighted to hear you had a positive check-in experience and enjoyed your quiet, clean, and nicely decorated room. Your satisfaction is important to us, and we appreciate your feedback.
by A verified traveler
Posted 20 Oct 2024
Nice and quiet
Comment from Hotel Management
22 Oct 2024 by Manager, Hotel Management
Hello Richard,We are glad to hear that you found our hotel nice and quiet during your stay. Our team always aims to provide a peaceful environment for our guests to enjoy. We appreciate your feedback and hope to welcome you back soon for another relaxing experience.
by A verified traveler
Posted 11 Oct 2024
Made a last minute decision to get a head start on my trip and booked a room at the Bay Inn. Arrived just before 11pm and was greeted and checked in promptly. Room was clean and halls smelled clean. Stay was great, breakfast was a nice bonus and it was pretty quiet. Would stay here again.
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Becca,We are pleased to hear that you enjoyed your stay at Bay Inn and found our accommodations satisfactory. Our team strives to provide a clean and welcoming environment for all our guests. We appreciate your positive feedback and look forward to welcoming you back on your next trip.
by A verified traveler
Posted 1 Oct 2024
My go to place whenever visiting v tawas
Comment from Hotel Management
4 Oct 2024 by Manager, Hotel Management
Hello Angela,We are delighted to hear that our hotel is your preferred choice when visiting Tawas. Your loyalty is truly appreciated, and we look forward to welcoming you back on your next trip to the area.
by A verified traveler
Posted 14 Sep 2024
I was charged way to much then what i was quoted and he claimed i did not reserve a room. I had my itinerary number and that still didnt make a difference. I will no longer make reservations with them.
Comment from Hotel Management
16 Sep 2024 by Manager, Hotel Management
Hello Grace, We appreciate your feedback and apologize for any confusion regarding your reservation. Please reach out to our management team with your concerns so they can assist you further. Thank you for bringing this to our attention.
by A verified traveler
Posted 9 Sep 2024
Very nice, modern decor in the room. Modern flat screen TV, large bathroom vanity and mirror. Management has thought carefully about the property. Example--iron and ironing board in the room in addition to the hair dryer. The breakfast area was very clean as was the entire site.
Comment from Hotel Management
11 Sep 2024 by Manager, Hotel Management
Hello John, We are delighted to hear that you enjoyed the modern decor and amenities in your room, including the flat-screen TV and bathroom features. We are pleased that you found our breakfast area and the overall cleanliness of our property to your satisfaction. Your feedback is greatly appreciated.
