Ratings based on 208 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Great view, very well maintained property. Clean and hygienic surroundings.
Can add few electrical outlets in the apartment.
Beautiful room and spacious.
Comment from Hotel Management
22 Nov 2024 by Lisa & Colin, Hotel Management
Thank you, Priyanka,Appreciate your review and pleased you enjoyed your stay in the Lakeview Two Bedroom.It's a shame the weather was the best on the day you had to depart!Kind regards
by A verified traveler from Whalers Gate
Posted 28 Oct 2024
Travelled as an extended family from Taranaki and stayed in the 3-bed unit. This was great. Plenty of space and all beds were comfortable. Aircon was reliable, tv had sky, and the kitchen had everything we needed.
Only critique was that the bathroom hadn't yet been redone - however this was expected to occur in next few weeks and based on the other remodelling work carried out we expect that to really enhance the unit.
As an aside the motel has been updated significantly in the past 6-9 months. Work is ongoing in a few rooms but no on-site disturbances or anything to disrupt our stay so overall a great experience
Location is good, and access in and out of town is easy (walkable if you wanted too) and each unit has its own carport. There is also a 4square and takeaways directly across the road.
Would definitely stay again.
Comment from Hotel Management
28 Oct 2024 by Colin, Hotel Management
Hi CaseyThank you for your kind words and detailed review. We are thrilled that you and your family had such a great stay. By the end of November 2024 we will have completed 8 brand new bathrooms and 2 refurbished bathrooms throughout the complex - which we are excited about.We shall look forward to welcoming you back in the future.Kind RegardsColin
by A verified traveler
Posted 28 Oct 2024
Great motel, exceptional clean, super friendly staff and perfect location. Will definitely return.
Comment from Hotel Management
28 Oct 2024 by Colin, Hotel Management
Hi JoWe are stoked with your 5 star feedback. We are pleased that you enjoyed our location, facilities and service.We trust that you had a safe journey home.Hope we can welcome you back in the future.Kind RegardsColin
by A verified traveler
Posted 16 Sep 2024
Liked everything, although very little room to move in the toilet!!
I forgot to tell the owner that the fridge in our room (room 4) wasnt going - we didnt realise till the morning when we were checking out, and I forgot to mention it, sorry. Not sure if it wasnt plugged in or what, but it definitely wasnt cold.........But we loved our brief stay, everything else was great, thank you :-)
Comment from Hotel Management
16 Sep 2024 by Lisa & Colin, Hotel Management
Thank you for your review Denyse.New Bathroom is planned for the Three Bedroom!We apologize for the Fridge - it should have been working as normal - thank you for updating us now as we will investigate.Appreciate your comments, thank you.
by A verified traveler
Posted 4 Aug 2024
Newly renovated, the rooms are cosy and comfortable. The bathrooms especially were better than some fancier hotels I've stayed in. The staff were also extremely friendly, including the owner who is actively still improving their facilities. I've stayed in a few different affordable places now in Taupo. This has become my first choose.
Comment from Hotel Management
13 Aug 2024 by Lisa, Hotel Management
Thank you Chelsea. Appreciate your comments - it is always nice to know that guests enjoy the improvements we are making. Was nice to meet you all and we look forward to welcoming you back in the near future.
by A verified traveler
Posted 4 Aug 2024
Seriously Good
Comment from Hotel Management
13 Aug 2024 by Lisa, Hotel Management
Thanks Krishan!
by A verified traveler
Posted 21 Jul 2024
Comment from Hotel Management
23 Jul 2024 by Lisa & Colin, Hotel Management
Thank you!
by A verified traveler
Posted 21 Jul 2024 on Hotels
Lovely two bedroom unit. Great location and host.
Comment from Hotel Management
22 Jul 2024 by Colin, Hotel Management
Thank you Wendy.So pleased you enjoyed your complimentary upgrade to the Lakeview Two Bedroom.We appreciate your comments.Kind regardsColin & Lisa
by A verified traveler
Posted 16 Jul 2024
Loved this unit for our 1 night stay it was so clean, warm & really enjoyed the spa pool on a cold evening 10/10 and will definitely be back next time in taupo
Comment from Hotel Management
20 Jul 2024 by Colin, Hotel Management
Hi JasmineWe are thrilled that you had such a great stay. We appreciate your 5/5 rating and we shall look forward to welcoming you back in the future.Kind regardsColin
by A verified traveler
Posted 11 Jul 2024
Friendly accomadating clean and relaxing
Comment from Hotel Management
11 Jul 2024 by Colin, Hotel Management
Hi Natasha, Thank You for your glowing review. We are stoked that you had such a relaxing stay and enjoyed our clean facilities. We hope to welcome you back in the future.Kind RegardsColin
