Ratings based on 252 Verified Reviews
4.6 Room cleanliness
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
Wonderful staff!
by A verified traveler
Posted 18 Dec 2024
Location is absolutely ideal. Right on the water and walking distance to everything in Taupo. Our room and balcony overlooked the lake. Furnishings could use a little refresh.
by A verified traveler
Posted 17 Nov 2024
The unit is due for a major upgrade according to the staff member I spoke with at reception and it certainly needs it including kitchen makeover and replacement of crockery, cutlery and replacement of missing fire extinguisher in kitchen.
by A verified traveler
Posted 21 Oct 2024
Friendly staff. Spa pool. Short walk to Taupo centre. On lakefront.
Comment from Hotel Management
25 Oct 2024 by Ika Nui Team, Hotel Management
Hi Simon, Thank you for taking your time to review, it is much appreciated. Thank you kindly for 5 out of 5 score.
by A verified traveler
Posted 15 Oct 2024
This isn't our first time booking this place, as its location is perfect for a short trip in Taupo. However, we were a bit disappointed this time. It seems there was a mix-up with our room; we had booked a Superior Room but received a Deluxe Room instead, and some advertised features didn’t match what we found.
Additionally, the photos for the Superior Room were a bit misleading, as they suggested it would have a private bathroom, which wasn’t available during our stay. While we appreciate the charm of the property, it was a bit frustrating when our expectations didn’t quite align with the experience.
Comment from Hotel Management
19 Oct 2024 by Ika Nui Team, Hotel Management
Hi Bryan Roy, Thank you for taking your time to review, it is much appreciated.
by A verified traveler from Honolulu
Posted 4 Oct 2024
Front desk manager was very nice, had to deal with property wide power outage. Unit was large, but furnishings were worn
Comment from Hotel Management
11 Oct 2024 by Ika Nui Team, Hotel Management
Hi David, Thank you for taking your time to review, it is much appreciated.
by A verified traveler from San Jose
Posted 19 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Ika Nui Team, Hotel Management
Hi Pawan,Thank you for 5 out of 5 score.
by A verified traveler
Posted 17 Sep 2024
Affordable, safe and comfortable. Great location
Comment from Hotel Management
18 Sep 2024 by Ika Nui Team, Hotel Management
Hi Angela, Thank you for taking your time to review, it is much appreciated. Thank you kindly for all the 5's. Ika Nui Team
by A verified traveler
Posted 15 Sep 2024
Great location, stunning views, very easy walk to restaurants and shops. Plenty of parking for us. Quiet units, didnt hear noises thru the walls. Deck was a little slippery in the rain. Unit was lovely and warm. Pool was nice and natural spa was lovely in the cold weather.
Comment from Hotel Management
17 Sep 2024 by Jess, Hotel Management
Hi Melissa, Thank you for taking your time to review, it is much appreciated. Thank you kindly for all the 10's. Ika Nui Team
by A verified traveler
Posted 15 Sep 2024 on Hotels
We had one night there. Our unit looked out to the lake. Within walking distance. Lovely customer service from the team. Would stsy again.
Comment from Hotel Management
17 Sep 2024 by Ika Nui, Hotel Management
Hi Kevin, Thank you for taking your time to review, it is much appreciated. Thank you kindly for all the 10's. Ika Nui Team
