Ratings based on 414 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jan 2025
Great friendly place to stay will be back
Comment from Hotel Management
19 Jan 2025 by Franklyn, Hotel Management
Thank you for reviewing Gables. Happy to know that you have enjoyed your stay.Regards.
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
9 Jan 2025 by Franklyn, Hotel Management
Thank you for reviewing Us.Regards.
by A verified traveler
Posted 10 Nov 2024
Enjoyed the butter cookie treats baked daily for guests. Rooms 7 & higher (Rooms 7 thru 11?) have nice unobstructed view of Lake Taupo & sunset.
Comment from Hotel Management
20 Dec 2024 by Franklyn, Hotel Management
Thank you for taking time to review us. Good to know that you enjoyed your stay. Hope to see you again some day.Regards
by A verified traveler
Posted 4 Nov 2024
Plenty of parking. The manager was very nice, showed us our room and everything it offered - including homemade shortbread!
The room had everything - including a lovely clean open but private thermal hot tub.
There wasn't anything missing.
Comment from Hotel Management
20 Dec 2024 by Franklyn, Hotel Management
Thank you, Megan, for reviewing Gables. We are pleased that you enjoyed all the facilities. We would love to host you again.Hope you will stay with us again. Regards.
by A verified traveler
Posted 20 Oct 2024 on Hotels
Great location and very clean. Comfortable bed and spacious room. Will definitely stay again.
by A verified traveler
Posted 6 Oct 2024 on Lastminute
On arriving the room was adjacent to the communal pool. This pool was being repaired with an epoxy resin, the fumes from the repair products were wafting into our room, making it uninhabitable, (pool repair person was wearing full masks with breathing apparatus).
Staff were kind enough to relocate us to a different room, the only issue was it was a single room with a pull out sofa.
When I queried the difference in price between the 2 bedroom and 1 bedroom apartment, I was told there was no difference, even though the website said otherwise.
by A verified traveler
Posted 30 Sep 2024
The hosts are very friendly and more than accomadating to our needs .
Comment from Hotel Management
30 Sep 2024 by Franklyn, Hotel Management
Thank you for writing your review - we appreciate it very much.We’d love to continue providing great service to awesome customers like you. Thanks againRegards.
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Franklyn, Hotel Management
Thank you for reviewing. Much appreciated.We’d love to continue providing great service to awesome customers like you. Regards.
by A verified traveler
Posted 29 Sep 2024 on Hotels
Comment from Hotel Management
30 Sep 2024 by Franklyn, Hotel Management
Thank you for reviewing us. Hope you book with us next time.Regards.
by A verified traveler
Posted 29 Sep 2024 on Hotels
Was disappointed with our room booked as we believed it to include a spa pool as advertised. Did not have it. Was given option to change rooms but upon sighting the pool decided NO, but thanks. Our accommodation was tired and in need of a re do. Over priced for what it was. Not like the photos advertised. Would not stay there again.
Comment from Hotel Management
29 Sep 2024 by Franklyn , Hotel Management
We only have hot pools and not spa pool. You had booked 2-bedroom unit, and it clearly says, it does not have a private hot pool. You had paid 305 for 3 adults, and we have a very competitive rate. All our rooms have been recently refurnished. So not sure what you are talking about.Regards.
