Ratings based on 418 Verified Reviews

4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Nov 2024
We had an accessible unit and a suggestion would be to reserve the carpark outside the unit for disability parking.
4 out of 5
by A verified traveler

Posted 16 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Christine, Hotel Management
Thanks
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Staff are friendly. Location is perfect, a minute from the restaurants and shops. Clean and tidy.
Comment from Hotel Management
25 Oct 2024 by Christine, Hotel Management
Much appreciated
5 out of 5
by A verified traveler

Posted 8 Oct 2024
Easy check in procedure followed by undercover parking for my vehicle also a freindly conversation 😀 highly recommended and the morning view ... spectacular... cheers guys ur awesome 👌 👏 👍
Comment from Hotel Management
25 Oct 2024 by Christine, Hotel Management
Thank you so very much Micheal for your comments, means a lot to us.
5 out of 5
by A verified traveler

Posted 5 Oct 2024
Great stay and a great shower and comfortable beds. Excellent location for lake, shops, dinning all easy and walkable. We will be back.
Comment from Hotel Management
25 Oct 2024 by Christine, Hotel Management
Look for to seeing you again Penny.
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Friendly greeting at check-in, great location and easy walk into town, clean rooms with everything you need. Friendly farewell at check out. We will definitely stay again and recommend it to friends
Comment from Hotel Management
30 Sep 2024 by Christine, Hotel Management
Thanks so much MichelleRegardsChristine
5 out of 5
by A verified traveler

Posted 26 Sep 2024
Wonderful staff, extremely clean and comfortable.
Comment from Hotel Management
26 Sep 2024 by Christine, Hotel Management
Thanks so very much Gary
5 out of 5
by A verified traveler

Posted 23 Aug 2024 on Wotif
I enjoyed the SHORT walk to restaurants and the even SHORTER walk across the street to hit some golf balls!
Comment from Hotel Management
11 Sep 2024 by Christine, Hotel Management
Thanks Marc we are situated in a great spot, so close to all amenities your feedback is so important.
5 out of 5
by A verified traveler

Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
11 Sep 2024 by Christine, Hotel Management
Thanks Donnella
5 out of 5
by A verified traveler

Posted 4 Aug 2024
Stayed in a 2 bedroom apartment, rooms felt clean an cosy. The stunning lake view looking straight out to the snow on the mountains. Shower an spa were powerful, just a few minutes walk to the restaurants and a Beautiful lady, makes all the difference having a friendly face, thank you.we have stayed a few times, This is our go to motel in Taupo.
Comment from Hotel Management
4 Aug 2024 by Christine, Hotel Management
Thanks so much Kelsey, look forward to seeing you next time.RegardsChristine