Ratings based on 216 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 14 Jul 2024
Right near old town. great location. Parking lot leaves something to be desired though. "Lot" is being generous.
by A verified traveler
Posted 11 Jul 2024 on Hotels
by A verified traveler
Very nice hotel.
Posted 7 Jul 2024 on HotelsNice hotel, convenient and helpful staff.
Comment from Hotel Management
11 Jul 2024 by Receptionist, Hotel Management
Thank you for the feedback!Glad you liked it!Hotel Pallas
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 2 Jun 2024
Booked Premium double with kingsize bed, got small room with rolled together two single beds, stained carpet and walls. Have no idea how looks Standard room then... Asked reception, they said pictures on Expedia belong to Luxury double. Windows not opening, so brief conditioned air only during night, which is not really healthy. Owerally disappointed, definitely won't book again.
by A verified traveler
Posted 21 Apr 2024 on Hotels
Nice hotel, great location, good breakfast, free parking. Only minus were the pillows, everything else was good.
Comment from Hotel Management
21 Apr 2024 by Hotel Pallas, Hotel Management
Dear customer!Thank you for your feedback. We are very happy that you have enjoyed your stay here.Your feedback is very important for us and we are glad that you have taken the time to give it.We hope to welcome you back soon.
by A verified traveler
Nice Stay
Posted 12 Apr 2024 on HotelsAverage room size that faces traffic. I was unable to hear the traffic while sleeping so that was not an issue. Great breakfast and location.
by A verified traveler
Posted 9 Mar 2024
by A verified traveler
Posted 31 Jul 2023
VERY NOISY in the rooms facing Riia Mnt. Revving engines and club music playing every minute until 4am as the traffic lights changed. My son was awake until after midnight. I asked the front desk for help and they tried, but the hotel was full that night. They seemed to be very aware of the problem and looked for earplugs to offer. Telling that they had none left...
Comment from Hotel Management
24 Aug 2023 by Art Hotel Pallas manager, Hotel Management
Dear CustomerThank you for your feedback, it is very important to us as we can improve our service. As we are located in the city center, the noise can really get annoying at night. When booking next time, you can already ask for a room facing the courtyard, which would definitely be quiet.And since the hotel was sold out on the day of your visit, unfortunately it was not possible to change the room either.We hope to welcome you back soon, Kind regards, Hotel Pallas!
