Ratings based on 83 Verified Reviews

4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 8 Sep 2024
Nice Hotel. Bit out the way from town centre but buses are frequently and its not a bad walk. Have to get buzzed in and out through electric gates. Not sure y gives u impression u might be in dodgy area. But was fine..
Comment from Hotel Management
10 Sep 2024 by HOTEL CANADA, Hotel Management
gracias por su reseña !
4 out of 5
by A verified traveler

Posted 24 Aug 2024
Nice and polite staff. During the night some other people staying in the hotel were noisy and it was difficult to sleep.
Comment from Hotel Management
3 Sep 2024 by HOTEL CANADA, Hotel Management
Lamentamos lo ocurrido con los otros huesped
4 out of 5
by A verified traveler

Posted 22 Aug 2024
A bit too far from the city center. I had to figure out a bus line, which picks up and drops off several blocks into the nearby neighborhood, not on the way. The walk is at least a half hour. The guy at the front desk was not friendly. He was short and irritable. The room was adequate, with good A/C and hot water. The area felt safe.
Comment from Hotel Management
3 Sep 2024 by HOTEL CANADA, Hotel Management
Lamentamos lo ocurrido, estaremos mejorando el servicio referente al personal
5 out of 5
by A verified traveler

Posted 4 Aug 2024
Overall, it exceeded my expectation.
Comment from Hotel Management
3 Sep 2024 by HOTEL CANADA, Hotel Management
Thanks for the comments
3 out of 5
by A verified traveler

Posted 19 Jul 2024
Staff were friendly and welcoming. Location was OK for me as I like to walk so the 50minute walk to the harbour was OK. Bed was comfortable. Decor was a little dated. Shower was inadequate as there was no hot water and I reported that to the reception staff as I checked out. Parking my motorbike in the gated and locked courtyard at no extra cost was a bonus. Towels supplied were good. Buffet Breakfast was adequate with unlimited coffee.
Comment from Hotel Management
26 Jul 2024 by HOTEL CANADA, Hotel Management
Muchas gracias por su comentario y su estadia en el hotel!
4 out of 5
by A verified traveler

Posted 26 May 2024 on Hotels
Comment from Hotel Management
3 Jun 2024 by HOTEL CANADA, Hotel Management
Muchas gracias!
4 out of 5
by A verified traveler

Posted 16 May 2024
I had no transport so it was too far out of town.
Comment from Hotel Management
3 Jun 2024 by HOTEL CANADA, Hotel Management
muchas gracias
5 out of 5
by A verified traveler

Friendly staff, great service

Posted 2 May 2024 on Hotels
The staff were great - welcoming and very helpful. While it’s not in the city centre, it’s easy enough to take a city bus into town, with 2 bus stops right near the hotel. The room was nice and quiet.
Comment from Hotel Management
3 Jun 2024 by HOTEL CANADA, Hotel Management
muchas gracias
5 out of 5
by A verified traveler

Posted 3 Mar 2024 on Hotels
Comment from Hotel Management
8 Mar 2024 by HOTEL CANADA, Hotel Management
Muchas gracias por su comentario!Un saludo cordial
5 out of 5
by A verified traveler

Great value

Posted 1 Sep 2023 on Hotels
Real nice service and the breakfast was delicious
Comment from Hotel Management
4 Sep 2023 by HOTEL CANADA, Hotel Management
Muchas gracias!Un saludo cordial